Server - Yonge & Front

1 week ago

Toronto, Canada Oliver & Bonacini Cafe Grill Full time

Company Description

With a stylish “see and be seen” bar, lounge and wraparound patio, O&B Yonge & Front is a destination spot for Toronto’s tastemakers, Bay Street’s movers and shakers, and neighbourhood locals alike. The expansive dining room is divided into cozy nooks, featuring a mix of communal tables, leather banquettes and high-tops, perfect for casual group dining, after-work drinks and date nights downtown.

**What’s in it for you?**
- Gratuity Sharing ( not for catering or CIBC)
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

**Job Description**:
Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

**Core Values**:

- You are passionate and articulate about food and beverage
- You value relentless innovation and kick-ass creativity
- You value positivity, honesty and respect
- You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.

**PRIMARY DUTIES & RESPONSIBILITIES**
- Create a positive guest experience through interaction and adherence to the steps of service
- Be knowledgeable of all food and beverage items in order to make recommendations
- Ensure accuracy when entering information into the POS system
- Monitor food quality and presentation standards
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Follow all food safety standards and systems
- Be aware of any special requests, inclusive of guest allergies
- Complete opening, closing and side-duties efficiently and safely
- Other duties as assigned or required

**Qualifications**:

- At least 1 year serving experience in a similar environment
- Smart Serve Certification a requirement
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and sales ability
- Ability to multi-task
- Strong oral and written communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum

Additional Information
**Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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