Boiler Rental Manager

Are you a seasoned leader with a passion for driving business growth through exceptional rental experiences? Do you thrive in a dynamic environment and excel at strategic oversight, customer satisfaction, and team leadership? We are looking for a highly skilled **Rental Manager** to lead and oversee our rental operations, focusing on efficiency, profitability, and customer satisfaction.

**About the Role**

As the Rental Manager, you will oversee our rental department, coordinating with various teams to ensure seamless operations. You will lead a team that includes the Boiler Rental Coordinator and field supervisors, driving sales growth while upholding safety and regulatory standards. Your strategic leadership will directly contribute to achieving company objectives and enhancing customer experiences.

**Key Responsibilities**
- **Rental Operations Oversight**: Lead and support rental activities, ensuring smooth coordination across sales, maintenance, and customer service teams to drive efficiency and profitability.
- **Team Leadership**: Mentor and develop the rental team, setting performance goals and fostering a customer-centric, safety-first culture.
- **Sales and Business Development**: Partner with the sales team to identify new opportunities, expand our customer base, and enhance rental strategies.
- **Customer Satisfaction**: Champion customer service by addressing client needs, providing timely solutions, and ensuring positive rental experiences.
- **Safety and Compliance**: Implement and enforce safety protocols in alignment with industry regulations to protect clients and company assets.
- **Inventory and Asset Management**: Oversee inventory levels and equipment availability, collaborating with procurement to maintain assets for optimal client service.
- **Financial and Budget Management**: Work with the General Manager to develop and manage the rental department’s budget, ensuring alignment with financial targets.
- **Market Awareness**: Stay informed on industry trends and competitor activities, making data-driven decisions that position the company as a market leader.

**Success Factors**
- **Leadership and Team Building**: Inspire and guide a diverse team to deliver exceptional results and achieve departmental goals.
- **Strategic Vision**: Develop long-term strategies that align with company objectives for sustainable growth.
- **Customer Focus**: Build strong client relationships that enhance reputation and foster repeat business.
- **Sales Acumen**: Drive business growth through effective sales strategies and customer relationship management.
- **Financial Acumen**: Oversee budgets, maximize revenue, and contribute to the company’s financial success.
- **Market Insight**: Maintain a competitive edge by staying abreast of industry trends and customer preferences.
- **Adaptability and Analytical Skills**: Navigate changing demands and make data-driven decisions to optimize rental processes and performance.

**Qualifications**
- **Education**: Bachelor’s degree in business administration or equivalent experience; Power Engineer ticket (preferred)
- **Experience**: 5+ years of management experience in equipment rental operations or similar industry; knowledge of industrial boilers or related equipment is advantageous
- **Technical Skills**: Proficiency in MS Office (Outlook, Teams, SharePoint), Jonas, and other rental coordination tools
- **Certifications and Competencies**: Strong communication, analytical skills, and understanding of safety and compliance in equipment rental

**Why Join Us?**

**About Us**

Prime Boiler Services Ltd. is a family-owned Alberta business, recognized as a symbol of trust and quality in building, servicing, and renting high-performance boiler systems. We proudly support diverse industries, including Food Manufacturing, Breweries & Distilleries, Commercial, Public Institutions, and the Oil & Gas sector. Behind our reputation is an experienced team committed to providing clients with the best steam and heating solutions to drive their success.

Pay: $75,000.00-$87,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Overtime
- Weekends as needed

**Experience**:

- Heavy Duty Equipment rental: 3 years (required)

Work Location: In person