Dispatcher

2 days ago


Airdrie, Canada Trigger towing and Recovery Ltd Full time

**About us**

We are a towing and roadside assistance company. We are a professional, customer-centric, supportive, and our goal is to Provide excellent customer experience.

Our work environment includes:

- Work-from-home days
- Some office days whenever dispatch office is work ready.
- Growth opportunities

**Responsibilities**:

- Coordinate and schedule transportation services for a fleet of five tow trucks.
- Utilize phone systems to communicate with drivers, customers, and other stakeholders
- Perform data entry tasks to update and maintain transportation records
- Utilize transportation management systems such as Towbook, Ram app, tracking software
- Collaborate with third-party logistics providers (3PL) to optimize transportation processes

**Experience**:

- Previous experience in transportation management or dispatching is preferred
- Familiarity with fleet management practices and procedures
- Proficiency in using phone systems for communication purposes
- Strong data entry skills with attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.

**Job Types**: Full-time, Part-time

Pay: $17.00-$20.00 per hour

Expected hours: No more than 32 per week

**Benefits**:

- Casual dress
- Dental care
- Life insurance
- Work from home

Application question(s):

- Do you live in either Calgary or Airdrie?

**Experience**:

- dispatching: 1 year (preferred)

**Location**:

- Airdrie, AB T4A 2H5 (preferred)

Work Location: In person


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