IT Support Technician

5 days ago

Brantford, Canada Miura Canada Co. Ltd. Full time

**About Us**:
Miura Co., Ltd., is a world-class industrial boiler manufacturer and aftermarket service provider that is committed to being the best partner in providing boiler solutions. Miura Co., Ltd., was founded in Japan and has grown to be one of the largest boiler manufacturers in the world. Miura is known worldwide for its commitment to protecting the environment and its innovative and efficient boiler designs. Miura Canada Co., Ltd. was established in 1987 in Brantford, Ontario, and since then we have been rapidly expanding our customer base from coast to coast

What we value:
Here at Miura, proper fit is everything. We believe in hiring for attitude, skills, _and _potential.

Our worldwide footprint, as well as our beliefs in innovation, efficiency, and environmental protection, are represented in everything we do. These principles have led to our continued success in the industry.

We are interested in meeting a wide variety of innovative individuals to come and join our team. We want to provide you with the opportunity to grow your career with us.

What we provide:

- A clean and safe working environment
- Competitive compensation package
- Benefits package (no premiums paid by employees) - including health care, dental, etc.
- Pension following one year of service
- Wellness programs and Employee Assistance Programs
- Employee lunches & events

**About the Role**

Summary:
Miura Canada is seeking an IT Support Technician for a 6 month contract. **This is a great opportunity for a recent graduate or Co-Op**. The IT Support Technician will be responsible providing front-line support to all of our internal computer users at Miura Canada. This individual will collaborate with the IT team to ensure best practices are being followed.

**Responsibilities**:

- Install office/productivity software and specialized software as required
- Perform setup and configuration of new devices including but not limited to; Personal computers, printers and network devices
- Provide end user support to resolve issues pertaining to PC’s, printers, mobile devices and software programs
- Maintain hardware inventory
- With the help of the IT team, analyze end user requirements and make informed recommendations
- Perform diagnostic work in the event of service outages

**All About You**

What make you a perfect fit:

- Post-Secondary Degree/Diploma in IT or currently enrolled in a post-secondary program in a related field
- Familiarity with computer hardware and software including but not limited to Windows 10/11, Windows server 2012 onwards and iOS devices
- Experience pertaining to the setup and deployment of end user devices
- Knowledge of file servers, NAS drives and other LAN attached devices
- Knowledge of Hardware and Software licensing
- Hands-on experience with Microsoft Windows and Microsoft Office installation and support
- Proficiency with PC hardware installation and support

Bonus Skills
- Windows deployment services experience
- Ability to understand Windows CLI
- Experience with networking protocols and routing
- Experience with non-Windows operating systems (i.e. Linux)
- Experience with web service configurations
- Former employment in a retail environment is a plus

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: $19.00-$21.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

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