Property Manager

**Who we are**:
Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities. We aim to be a leader at providing safe and affordable homes to tenants in our communities in the City of Ottawa.

OCHC has been recognized as one of the National Capital Region’s Top Employers for six years in a row due to its innovative and proactive programs on diversity, equity, and inclusion, employee health and wellness and corporate culture.

OCHC is committed to creating equal opportunities for all employees and celebrates the diversity of its workplace as it mirrors the diverse communities within our beautiful city. By working together, we foster the growth of our team as well as the communities we serve.

**WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE**

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**What we offer**:
Being an employee of OCHC you will have the chance to make a positive impact where it matters and help your community in more than one way On top of that, you will have access to a comprehensive and competitive compensation & benefits package, flexible work options, professional development, health & wellness programs and more

**What we **seek**:
OCHC is currently seeking a Property Manager to help with identifying maintenance requirements and managing related plans, programs, activities, and contractors of the assigned communities. Under the guidance of the Senior Manager, Property Management, the Property Manager will act as a liaison and engages with tenants to deliver a high standard of customer service. Additionally, the Property Manager will evaluate and manage team members, financial resources, and provide direction to the staff to provide improvements.

**Property Manager with OCHC**:
Understanding, resolving, and taking care of our tenants and communities are a main objective for our organization. As a Property Manager, you will be the leader that will bring our objective to reality. With your compassion, problem solving abilities, and leadership skills you will shape our communities and bring positive change to the lives of our tenants.

**As a Property Manager, **some of the things you do will include**:

- Manage the delivery of various maintenance services for buildings and communities
- Work with stakeholders to ensure the maintenance of building fire life safety systems
- Manage contracted services, including procurement and evaluation of contractors
- Provide information, education, and support to tenants on a range of community and corporate concerns
- Deliver high standards of customer service
- Receive, investigate, and respond to tenant inquiries and concerns
- Identify and ensure the completion of all required checks, inspections, drills, and tests
- Provide leadership and management to staff within areas of responsibility, including evaluating work, setting work plans, and coaching
- Plan and manage human resources needs for assigned areas of responsibility, including hiring, termination, discipline, investigations and grievances
- Support the implementation of related projects and plans
- Manage the effective and efficient operation of areas of responsibility
- Participate in Landlord and Tenant Board proceedings and facilitate evictions when necessary
- Ensure appropriate inventory, cleanliness, and safety
- Monitor expenditures and manage budgets

**As a Property Manager, you can look forward to**:

- Unique and ever-changing work tasks every new day
- Positive and rewarding interactions with both tenants and staff
- Using your knowledge and skills to create a better world for our tenants

**What you bring**:
**Education & Experience**:

- Completion of a post-secondary education in a related field
- A minimum of (5) years of related experience, including experience managing staff
- Experience managing staff in a unionized environment is an asset
- A Property Management designation, or an ability to work towards one is required (e.g., BOMI, RPA, FMA, CPM)
- Knowledge of best practices for maintaining building systems and maintenance
- knowledge of cleaning services, pest management, snow removal, landscaping, and waste management
- understanding of the diverse needs, abilities and social, economic, cultural and other factors present in OCHC tenant communities
- knowledge of energy conservation measures and strategies
- knowledge of property risk management and emergency preparedness
- knowledge of Ontario Fire Code
- Knowledge of project and time management practices
- Knowledge of Word, Excel, PowerPoint, Outlook, and other standard corporate software
- Fluency in English is required
- Oral fluency and reading and writing abilities in French is preferred, but may be required to meet operational requirements

**Skills and abilities**:

- Ability to manage contractors, including the ability to evaluate and manage per