Manager
7 days ago
**Job Title: Manager**
**Location: 966 Barry Downe Rd. Sudbury, Ontario**
**Company: Solid Gold VIP Car Wash**
**Start Date: Spring/Summer 2025**
ABOUT US
Solid Gold VIP Car Wash is not your average car wash — we’re excited to be launching a premium, membership-driven express wash experience in our hometown of Sudbury. We’re building a place where customers get top-quality service quickly and efficiently, our team members grow their careers, and the facility is run with pride and precision — all while creating an extraordinary customer experience from the moment guests arrive.
To bring this vision to life, we're hiring three hands-on, motivated Managers to help lead our teams and operations from the ground up.
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POSITION PURPOSE
As our Manager, you’ll be responsible for creating and maintaining a high-performing team that delivers exceptional car wash services — safely, efficiently, and with consistent quality. You’ll oversee daily operations, site appearance, equipment maintenance, and overall performance — while fostering a strong team culture and delivering a seamless customer experience.
- _____________________________________
KEY RESPONSIBILITIES
1. Elevate the Customer Experience
Ensure vehicles are cleaned correctly and safely every time
Monitor and coach customer service standards
Maintain a clean, professional facility and team presentation
Resolve customer concerns or damage claims professionally
2. Drive Business Success
Increase car counts and maximize daily production output
Manage labor efficiently and stay within budget
Order and maintain inventory of soap, parts, and supplies
Monitor chemical usage and utility costs
3. Lead & Develop a Strong Team
Recruit, train, and schedule new and existing team members
Hold team accountable through coaching, performance reviews, and corrective action when needed.
Facilitate regular training, maintenance, and team meetings
Promote a safe, supportive, and performance-driven culture
4. Oversee Daily Operations
Open and close the site according to procedures
Perform daily walkthroughs and address equipment needs promptly
Maintain POS systems, outdoor equipment, and site cleanliness
Handle admin tasks such as payroll, team files, and supply orders
- _______________________________________
WHO YOU ARE
A hands-on leader with strong people and operational management skills
Comfortable with mechanical/electrical systems and willing to learn (we’ll train you)
Someone who thrives in a fast-paced, physically active environment
You care about customer satisfaction, team culture, and business performance
You don’t mind getting your hands dirty and are ready to lead by example
- _______________________________________
WHAT WE OFFER
Annual salary: $50,000-$60,000, with opportunity to grow as the business expands
Hands-on training and leadership development
A strong team environment and support from ownership
- _______________________________________
Pay: $28.00 per hour
Expected hours: 26 - 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Store discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
**Language**:
- English (required)
Work Location: In person
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