Administrative Office Assistant

**Join Our Team**:
**Who we are**:
The Temiskaming Hospital, located approximately 150 kilometres north of North Bay, is nestled upon the traditional territory of the Algonquin, Anishinaabe and Cree people along the beautiful shores of Lake Temiskaming.

Home to a number of provincial parks, lakes and nature trails and rich in culture and history, the area boasts a diverse population of French, English as well as aboriginal cultures and a work-life balance second to none

With a vision for driving positive health outcomes for our communities, Temiskaming Hospital is committed, as its mission, to be a partner and leader in quality, people-centered care, improving health and wellbeing in northern rural Ontario.

TH offers a wide range of acute and post-acute care including emergency and intensive care, medical/surgical care, obstetrical, rehabilitation and complex/transitional care and palliative care services. Through regional partnerships and visiting specialists, TH is able to offer a broad range of outpatient services including dialysis and chemotherapy. In addition to the above, the Hospital offers laboratory, diagnostic imaging and mental health and addictions programs.

**Why choose a career at Temiskaming Hospital?**:
Whether you are new to the area or returning home to your “roots”, Temiskaming Hospital provides the opportunity to work with a dynamic team of healthcare professionals that values the unique journey of our patients. Throughout the years to come, you will have the opportunity to be a part of our expanded healthcare services, which will be instrumental in shaping the future of healthcare in the rural North.

As an organization, we are committed in investing in continuous learning, broadening staff experiences, ensuring knowledge transfer and creating opportunities for advancement to ensure a culture of succession.

At Temiskaming Hospital, we value the contributions of our staff and are proud to offer the following benefits and services:

- Competitive compensation packages and participation in the Healthcare of Ontario Pension Plan (HOOPP)
- Employee and Family Assistance Program (EFAP)
- “Perkopolis” membership which provides discounts and rewards on tickets, shopping and travel
- On-site Fitness Centre/ Massage chair
- A commitment to providing a workplace which supports, diversity, equity and inclusion
- A variety of recognition programs acknowledging the contributions of our staff throughout the year

**Current Recruitment Incentives**:

- ** Registered Nurses (Full-time, only)** - $5,000 (3 years return of service)
- ** Registered Nurses (Part-time, only)** - $3,000 (1 year return of service)
- ** Pharmacist (Full-time)** - $ 20,000 Sign-On Bonus for 5 years return of service
- ** Relocation reimbursements**
- Tuition Support Program for Nurses (Ministry of Health and Long Term Care) Tuition Support Program for Nurses
- Community Commitment Program for Nurses (CCPN) - Health Force Ontario HealthForceOntario
- Canada Student Loan forgiveness for nurses - Canada Student Loan forgiveness for family doctors and nurses - How much you could receive - Canada.ca

**Diversity and Accessibility**:

- At TEM, we continue to foster a culture of respect with a diverse workforce reflective of our northern community. We believe that bringing different perspectives, values and backgrounds will enhance the experiences we bring to each other and ultimately to our patients._
- As part of our recruitment process, we welcome and encourage all qualified applicants protected under the Human Rights Code to consider employment with us._
- In compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’), should any applicant require accommodation through any phase of the recruitment and selection process, please contact Human Resources with your request._

**Job Listings**:
Working as an integral member of a busy General Surgeon’s office, we are currently recruiting for an experienced Administrative Office Assistant to join our team on a full-time basis (37.5 hours / week).

**Responsibilities**:

- Answering telephone calls and greeting patients.
- Providing clerical support to the Surgeon.
- Managing and registering all patients into the EMR system. Verify insurance eligibility and colleting patient information. Updating patient records as needed.
- Scheduling and confirming patient appointments.
- Pick-up and open mail.
- Accurate transcription of dictated material and review records to ensure accuracy.
- OHIP billing and processing payments and insurance claims.
- Sending faxes and scanning patient information into the EMR system.
- Working closely and collaboratively with the OR Booking Clerk to schedule surgeries.
- Prepare OR bundles and ensure information is accurate.
- Maintain files of confidential documents and correspondence.
- Maintain confidentiality of patient information in accordance with provincial legislation.
- Maintaining and ordering office supplies and office equipmen