Client Service Representative

**W**What we offer : * - **Part time (20-24 hours) or Full Time (37.5-40 hours) positions now available** - **Convenient Location - 5 minute walk to Canada Line/99 B-line** - **Fully comprehensive benefits package** - **Rapid growth potential to Supervisor with compensation to match** - **Co-op program partnerships available** **About Busy Bee Gold**: **_Busy Bee Gold is a "Certified Master Dry Cleaner". _**We are Vancouver’s highest-rated garment care, wedding gown specialists, and master tailors. We are known for being the most reliable and environmentally friendly dry cleaner in Vancouver. Our growing list of trusted customers include high-end signature brands like : Balenciaga, Burberry, Celine, Christian Dior, Fendi, Hermes, IWC Schaffhausen, Jimmy Choo, Moncler, Miu Miu, Montblanc, Prada, Salvatore Ferragamo, St. John, Tory Burch, Ted Baker, The Law Courts, Vacheron Constantin, Yves Saint Laurent. **_Busy Bee Gold_**_'s_ mission is to treat no two garments the same, cause no harm to the environment, endeavor to use our business to help the community, and always make sure our clients are smiling when they leave our store. You, our **Client Service Representative** will: - Be the first smile our clients see or feel when they walk in or phone - Understand customer needs and match them to our services - Inspect and Process incoming garments with care and respect - Provide completed orders to customers at pick-up, including collection of payment and ensure that customers have a great experience - Will work closely in a team that wants to thrive together **What else do you bring?** - ability to think on your feet and multitask (Can you stop, react, and restart where you paused?) - aren't afraid to learn (there's a blend of manual and technology based tools here, but we'll teach you what you need to know to succeed) - are able to cater to a customer who expects elevated service: friendly, approachable, caring, polished. - a hunger to grow both in your personal and professional development (As we grow, our leadership team does, too) - be open to feedback and contribute to how the team can do better. Your say matters This is a safe place to share your ideas. - want to be a part of a successful team (You'll have no choice. You'll love being a part of a team that wants to teach, share and grow together) - ability to smile even with a mask on (we are serious about Covid 19 safety protocols)**hat we offer**: - **Part time (20-24 hours) or Full Time (37.5-40 hours) positions now available** - **Convenient Location - 5 minute walk to Canada Line/99 B-line** - **Fully comprehensive benefits package** - **Rapid growth potential to Supervisor with compensation to match** - **Co-op program partnerships available** **About Busy Bee Gold**: **_Busy Bee Gold is a "Certified Master Dry Cleaner". _**We are Vancouver’s highest-rated garment care, wedding gown specialists, and master tailors. We are known for being the most reliable and environmentally friendly dry cleaner in Vancouver. Our growing list of trusted customers include high-end signature brands like : Balenciaga, Burberry, Celine, Christian Dior, Fendi, Hermes, IWC Schaffhausen, Jimmy Choo, Moncler, Miu Miu, Montblanc, Prada, Salvatore Ferragamo, St. John, Tory Burch, Ted Baker, The Law Courts, Vacheron Constantin, Yves Saint Laurent. **_Busy Bee Gold_**_'s_ mission is to treat no two garments the same, cause no harm to the environment, endeavor to use our business to help the community, and always make sure our clients are smiling when they leave our store. You, our **Client Service Representative** will: - Be the first smile our clients see or feel when they walk in or phone - Understand customer needs and match them to our services - Inspect and Process incoming garments with care and respect - Provide completed orders to customers at pick-up, including collection of payment and ensure that customers have a great experience - Will work closely in a team that wants to thrive together **What else do you bring?** - ability to think on your feet and multitask (Can you stop, react, and restart where you paused?) - aren't afraid to learn (there's a blend of manual and technology based tools here, but we'll teach you what you need to know to succeed) - are able to cater to a customer who expects elevated service: friendly, approachable, caring, polished. - a hunger to grow both in your personal and professional development (As we grow, our leadership team does, too) - be open to feedback and contribute to how the team can do better. Your say matters This is a safe place to share your ideas. - want to be a part of a successful team (You'll have no choice. You'll love being a part of a team that wants to teach, share and grow together) - ability to smile even with a mask on (we are serious about Covid 19 safety protocols) **Job Types**: Permanent, Full-time, Part-time **Salary**: $18.00-$22.00 per hour **Benefits**: - Casual dress - Dental car