Account Manager

**Job Posting**

**Company Name**:Industrial Safety Trainers Inc.

**Job Title**:Account Manager

**Job Location**:Barrie, Ontario

**Terms of Employment**:Full Time: Monday - Friday

**Industrial Safety Trainers (IST) is an award winning Ministry of Labour & TSSA accredited Training Provider. Our trainers and consultants travel the province providing legislative compliance solutions to a variety of industries. If you are enthusiastic and want to embrace the challenges of working in a fast-paced environment and have an entrepreneurial spirit, we want to talk to YOU**

**This role is a great fit if you are flexible, adaptable, articulate and think quickly on your feet. You work hard, are self-motivated and are energized by various tasks and assignments. You enjoy the challenge of engaging meaningfully with new audiences, delivering value, and building trust with individuals and teams. If you are driven to succeed with a solution-selling focus, then we can guarantee that you will find a sense of satisfaction every single workday.**

**In this role, you will play an important factor in sales-centric communications with a variety of prospects seeking health & safety compliance solutions. You will own the execution and delivery of critical sales-related tasks, including communications, administration, prospecting and qualifying leads, while simultaneously providing ultimate customer satisfaction.**

**What You’ll Be Doing**:

- Accountable for customer service and sales activities for customers in a specific zone of clientele: This role ensures all current customers are aware of recertification training, notification of upcoming events & public training sessions along with follow-up after scheduled training to ensure complete customer satisfaction. This role schedules training as requested in conjunction with customer needs
- Tracking business leads to build a strong database with intelligence that can be leveraged to help win work
- Effectively and efficiently disseminate critical legislative compliance information to the company’s client base via various communication formats
- Responding to all phone and website inquiries promptly in order to maintain service levels to our pre-existing clients as well as to obtain new prospective clients
- Identifying and promoting business relationships with corporate entities & partnerships
- Collaborating with clients to ensure their complete satisfaction and to offer add on services where appropriate
- Cross-training on other support positions

**What We Want**:

- Extensive knowledge of sales and marketing techniques. You are a hunter; you delight in finding creative ways to reach out to prospects and engage them in meaningful discussion
- Excellent verbal and written communication skills; you are a high-level communicator; you love to talk and have excellent communication skills, written as well as verbal
- Business Acumen; you have an innate ability to make decisions that support our company’s goals and objectives. AKA, I understand how a company makes money
- A human with extensive interpersonal skills
- Computer literate with a minimum intermediate level of proficiency in Microsoft Office within a network environment
- You do not fear computers. You fear the lack of them; this is otherwise called, a natural ability to learn and utilize specialty software programs
- Problem Resolution Wizard; put simply, you are clever, determined and inventive. You can easily synthesize information and knowledge to achieve a solution despite obstacles
- Strong analytical skills and critical thinking is your claim to fame
- Professional and presentable
- Creative and innovative
- Tremendous organizational skills, self-disciplined and personally accountable
- Proven track record of success

**What We Can Offer**:

- Camaraderie; we know it’s our staff that drives our successes. Our dynamic workplace is based on respect, where everyone has a voice and participates. Working for IST means you are part of one big family.
- Monday to Friday day shift; who doesn’t love a day job with no overtime?
- Benefit Package; prescription drugs and a dental plan
- Business casual dress every day of the week
- An active social committee; BBQ’s, Celebrations & Team Building events across the year
- Mandatory company shutdown between Christmas and New Year’s Day
- A consistent pay cheque
- Professional development & continuous education opportunities

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location