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Manager, Healthcare Operations
2 weeks ago
Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.
The Opportunity
KPMG’s Healthcare & Life Sciences Practice helps clients to address their most pressing concerns including continuously streamlining operations to unlock value, deliver bottom-line improvements and enhance quality and service levels.
Our Healthcare & Life Sciences practice is looking for a
**Manager** to join our GVA team to support operations improvement, care system re-design, digital health and workforce engagements working directly with senior leadership and clients across the Healthcare industry.
What you will do:
- Working with senior KPMG leaders to enhance and working cross-functionally within the Management Consulting practice to integrate the full health and life sciences service offerings
- Operational Excellence
- Digital Health
- Care System Redesign (large scale transformation such as policy, shared services, organizational redesign / restructuring, etc.)
- Workforce
- Advanced Analytics
- Support clients to realize and achieve strategic objectives through potential initiatives such as:
- Cost-Optimization / Cost Take-Out
- Clinical operational service delivery reviews and redesign
- Health services and systems planning
- Workforce optimization
- Clinical Program Reviews and assessment
- Clinical Process Redesign across the care continuum
- Care transformation through digital strategy and enablement
- Digital ecosystem and infrastructure modernization
- Clinical Information System implementation support and assurance
- Drive business development through various activities including proposals, network events and other key activities
- Travel may be required when safe to do so
What you bring to this role:
- You have 8+ years of professional experience in **healthcare and life sciences operational excellence, management consulting, strategy or policy development**:
- Healthcare operations experience in **relevant roles such as health informatics, health administration, clinical program management, policy development, regional health system leader and/or clinical experience** is considered a strong asset and/or preferred
- Strong knowledge of the healthcare system in Canada is preferred, including healthcare policies, healthcare technologies, health system design, and service delivery models and trends
- You have experience with operations improvement including strong clinical workflows and operational processes across the care continuum
- ** LEAN and other Process Redesign experience** supported by** **current and relevant experience leading process redesign engagements in the last 5 years is an asset
- Strong Project and Program management experience to support results is preferred
- You have experience with data analytics and analysis to support all deliverables associated with operational excellence and process redesign
- You have experience leading and managing teams including training, coaching and mentoring to build internal capabilities
- Excellent communication skills, both written and verbal, with strong presentation skills
- Demonstrated experience and comfort working with executive healthcare leaders including C-suites
- You have planned and tracked projects, working with large data sets, and making data-driven analytical decisions. You can deliver training and coaching to employees at all levels of the client organization to build internal capabilities. You have superior communication skills, both written and verbal, with the ability to communicate with client stakeholders, work closely in a collaborative team environment and lead teams and project deliverables.
**KEYS TO YOUR SUCCESS**
- Passion for delivering high quality services and achieving client satisfaction
- Thrives in challenging environments
- Excellent interpersonal skills and demonstrated ability to work effectively in teams, as demonstrated by strong internal or client references
**Keys to your success**
KPMG individuals
**Deliver Impact | Seek Growth | Inspire Trust **and understand that a diverse workforce enables us to deepen relationships and strengthen our business.
**Providing you with the support you need to be at your best**
For more information about KPMG in Canada’s Benefits and well-being, click here.
Our Values, The KPMG Way:
**Integrity**, we do what is right |
**Excellence**, we never stop learning and improving |
**Courage**, we think and act boldly |
**Together**, we respect each other and draw strength from our differences |
**For Better**, we do what matters
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