Customer Service Attendants/dockhands
1 week ago
Proudly building upon a 60 year heritage of aviation excellence, and employing a diverse fleet of fixed wing aircraft on Rise Air is western Canada's largest full-service aviation operation. Based in La Ronge, here is your opportunity to work in the fascinating aviation industry for a dynamic company that exceeds customers' expectations, strives for operational excellence, and has a strong employee culture.
Customer Service Attendants/Dockhands
Full Time (Seasonal Term - May - September)
La Ronge, SK
**Responsibilities**:
- Checking in passengers and accepting cargo and freight safely and efficiently, in accordance with company policies and industry regulations
- Superior customer service skills
- Loading and unloading, cleaning, and marshalling aircraft as needed
- Receiving float aircraft on docks and securing them to the dock
- Assist passengers requiring assistance to enplane/deplane or handle baggage
- Effective communication with customers, peers, management, and various departments.
- Operate ground support equipment
- Quality control and safe management of fuel delivery, handling and storage, and general airport farm operations.
- Problem solving and making a positive contribution to overall company operations.
Skill Requirements:
- Exceptional customer service skills and interpersonal skills that strengthen inter-company communications and relations.
- Computer skills an asset.
- Self-motivated and able to work within given timelines.
- Effective leadership skills and ability to work as part of a team.
- Able to resolve conflicts positively and productively (customer and co-worker).
- Organizational skills imperative.
- Physically fit, able to safely undertake physically demanding tasks.
- Valid Driver's License an asset.
Shift Requirements
- The CSA/Dockhand will work shifts as assigned on days, evenings, and weekends. 50 per cent of the work is performed outdoors, including inclement summer and fall weather.
- This position is physically demanding. The CSA/Dockhand must be able to safely undertake physically demanding tasks.
- Able to accept call outs as required. Occasional overtime, on call shifts and/or travel may be required.
- Ability to handle customer luggage and freight.
- Ability to lift 70 pounds.
- Able to safely provide various ground services related to aircraft and equipment.
- Able to work in enclosed spaces and on elevated work platforms.
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