Customer Service Rep

2 weeks ago

Kelowna, Canada JetFX solutions Full time

Over here, our Customer Service Reps are the key to our success and our growth as a company.

**Primary Functions**:

- Serve as the information center for all customers, community contacts, and other company representatives
- Must be aware of daily activities and administrative responsibilities
- Interact with customers to provide information in response to inquiries, concerns and requests about products and services
- Must professionally handle all phone calls and route callers
- Answers questions in a timely and courteous manner
- Produce reports, forms, correspondence, orders and other materials as needed
- Perform other duties as assigned.

**Qualifications**
- Solid organization and active listening skills
- Razor sharp attention to detail with fast and accurate data entry
- Customer service focused with creative problem solving skills
- Ability to anticipate and advocate for your customers needs
- Ability to multi-task, prioritize and adjust to changing needs

**The Perks**:

- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Job Types**: Full-time, Permanent, Casual

**Salary**: $53,244.00-$74,016.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

Work Location: In person

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