Reports Administrator

Are you a detail-oriented individual with a knack for writing incident reports and data analysis? Are you ready to make a meaningful impact in a dynamic and client-centric environment? We have an exciting opportunity for you to join our team as a **Reports Administrator**at the **Vancouver, BC Headquarters**.

**Role Summary**

As our Reports Administrator, you will play a vital role in ensuring accurate and timely reporting for security incidents, both internally and for our valued clients. Your meticulous review and revision of reports will not only showcase our value proposition but also enhance the user experience for our team. This is your chance to contribute to our success while sharpening your administrative and written communication skills.

Reporting directly to the Information & Assets manager and ultimately the CEO, you will have the opportunity to collaborate with key decision-makers and make a tangible difference. You will be working alongside a collaborative and innovative team and contribute to our success while honing your skills and building a rewarding career.

We currently have two full time in-office positions available for this role, from Monday - Friday (9:00 am - 5:30 pm)

**Responsibilities**:

- Ensure accurate and timely reporting of incidents provided by our security personnel, maintaining high standards of quality.
- Review and revise reports to enhance clarity, accuracy, and overall impact.
- Collaborate with internal teams to gather and analyze data, ensuring its accuracy and consistency.
- Compiling data, Creating & Interpreting Statistical Reports to show our client's Return on Investment (ROI).
- Provide OPS support by monitoring the guards' task execution as recorded in reports and making sure they comply with Post Orders.
- Provide critical insights and data analysis to support decision-making processes.
- Effectively communicate data trends and patterns to stakeholders in a clear and concise manner.
- Assist with ad-hoc projects and provide support as needed to the administrative and leadership team
- Effectively communicate with clients and provide support for clients' issues related to security reports as they occur.
- Stay up-to-date with industry best practices and emerging technologies, continuously refining your skills and knowledge.

**Job Requirements**:

- Proven experience in writing reports, demonstrating your attention to detail and commitment to accuracy.
- Experience with data analysis, report generation and interpreting statistical information is valuable for this position.
- Knowledge of database management & Information Systems.
- Strong problem solving skills and the ability to work independently or as part of a team.
- Minimum one year experience in an administrative role preferred.
- Strong English grammar and literacy skills.
- Excellent written and verbal communication skills, enabling you to convey complex information effectively.
- Exceptional organizational and time management skills, allowing you to prioritize tasks and meet deadlines.
- Skilled in Google Workspace and versed in technology and software (experience with Tracktik is advantageous).
- A passion for continuous learning and growth.
- **About Blackbird Security**_

Joining Canada's fastest-growing National Security Company is not just a job - it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:

- **Our Values**:Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
- **Personal and Professional Growth**: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
- **National Presence**: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
- **Commitment to Community Betterment**: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
- **Reputation for Excellence**: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards