Processor - Administrative

**Processor - Administrative**

The role includes management of communications and administrative-related tasks, document production, and contract processing.

**Responsibilities**:

- Collecting and verifying all documentation received for every client file.
- Ensure compliance with company policies, regulatory guidelines, and industry standards.
- Verifying that all documentation matches and is accurate, attention to detail is crucial.
- Ability to review documents spot any inconsistencies and communicate the findings accordingly
- Preparing files for the underwriting team with accuracy and ensuring the file is complete, with all required paperwork
- Ability to send contracts and manual input of data into our internal system
- Processing and funding client files
- Collaborating closely with the collection specialist on various tasks, including the preparation of Notice of Default letters for delinquent accounts.
- Communicating with clients to manage payment changes, facilitate the resumption of payments, and address any administrative requests as needed.
- Updating and inputting relevant information for our default files on our shared document
- Managing and pulling payments from various processors for specific client files
- Ordering office supplies and managing any incoming mail and distributing as appropriate
- Responding to merchant requests related to sending out account statements, buyout letters, and various administrative asks.

**REQUIREMENTS**
- Successful completion of post-secondary education in Administration or a combination of education and acceptable experience
- Experience in the provision of processing and administrative services
- Experience dealing with a high volume of files and conflicting priorities in a fast-paced environment.
- Experience working in Excel, Word, Outlook, and SharePoint.
- Experience in file preparation and must be detailed oriented

**INKAS Commitment**

INKAS® is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at INKAS® are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. INKAS® will not tolerate discrimination or harassment based on any of these characteristics.

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person