Lead Administrator

For over 30 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs.

Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs.

Safehaven serves individuals with disabilities and their families, through respite and residential programs at our Toronto, Etobicoke, North York, Woodbridge, and Aurora facilities, as well as client homes.

**Our Future**

At Safehaven, we are constantly striving to better serve our clients and communities that need us most. That’s why we are currently exploring opportunities to expand our service offerings beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients.

In order for Safehaven to achieve our goals, we are looking for exceptional people with huge hearts who are motivated by positively impacting the lives of others and believe in our vision of creating a more inclusive world for people with complex care needs.

Whether you are working in one of our locations, or in a client’s home, you will have the opportunity to make a real difference and improve the lives of clients and their families in our communities. You will be part of an outstanding team that is so passionate about the work we do.

**Role Summary**:
The **Lead Admin and Special Projects **role will be a very diverse role within Safehaven. This role will lead all administrative functions to ensure their completion and management. The Lead Admin and Special Projects will collaborate with the Director of Operations and Performance Excellence to provide support and assistance to key organizational objectives, and milestones.

**Responsibilities**:

- Schedule meetings including and not limited to interviews, team meetings, individual 1:1s, etc.
- Provide Administrative support where required to support the team, this can include the following:

- Ordering Supplies
- Inventory Management
- Coordinating external Vendors
- Provide general administrative support to leadership where required, including Finance, Human Resources, Quality and Safety, Special Projects, Client Operations, and general Operations.
- Work with the Director to provide support to Special Projects within Safehaven, which include:

- Project Management and Coordination
- Serving as the Main Point of Contact for the Project Assigned
- Provide strategic coordination regarding the Project
- Working with external and internal stakeholders for Project Coordination
- Create and manage agendas, project workflow, project timelines and other operational coordination.
- Provide any support possible to front-line staff who are caring for clients and their families.
- Any other responsibilities required.

**Qualifications**:

- University degree;
- Must have at least 5 years of experience working in an administrative capacity with a proven ability to work in a face-paced environment.
- Must be able to handle complex scheduling with strong knowledge of Microsoft Office suite.
- Must have good knowledge on PowerPoint, Excel, and be able to create ad hoc reports.
- Must be able to work well under pressure
- Desire to work for an organization that is committed to providing exceptional service and be an ambassador of Safehaven values to provide services to clients and families.
- Must have two (2) years’ experience Project Coordination or Management Experience.
- Experience working with multiple competing priorities.
- Experience working within a health care organization or setting.
- Understanding of use of technology and systems, willingness to learn new systems to be applied to work.
- Ability to communicate with others in an effective and professional manner.
- Excellent written and verbal communication skills.
- Ability to work effectively in a team environment as well as independently.
- Strong organizational and time management skills.
- Leads self and demonstrates willingness to learn and accept responsibility
- Six Sigma Lean Certification and/or Project Management Certification

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday