Personal Support Worker

Red Oak Villa is currently seeking a part-time Personal Support Worker role to join its Resident Services team in providing care for our residents. As a valued member of our Resident Services team, you will provide care and assistance to our residents in accordance with policies, procedures and standard daily work routines.

**Education & Training**:

- Personal Support Worker Certificate as endorsed by Ministry of Training Colleges and Universities is required.
- Current Basic Cardiac Life Support Certificate / First Aid-CPR is required.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required

**Experience**:

- Recent experience working as a Personal Support Worker in home care, long term care, retirement or hospital setting.
- Experience in geriatrics or gerontology is an asset.
- An understanding of the needs and issues of the older adult is required.

**Knowledge, Skills & Abilities**:

- Demonstrated interpersonal / communication skills
- Current certification in Non-Violent Crisis Intervention (NVCI) and Gentle Persuasion Approaches to Dementia Care (GPA) are asset
- Excellent teamwork and effective communication skills.
- Strong organizational and time-management skills.
- Capable of working efficiently in a fast-paced environment.
- Ability to work well independently and under pressure.
- High interpersonal and customer service skills.
- Availability to work days, evenings, nights and weekends is required.
- Experience in medication administration an asset.
- Willingness to update and keep current their knowledge of changing regulations, practices and procedures is a requirement.
- Demonstrated positive work record and good attendance record.
- Satisfactory Criminal Record Check with Vulnerable Sector Screening is required (dated within 6 months of employment start date).
- 2 Step TB testing is required.
- Bilingualism (English/French) is considered an asset.
- N95 Mask Fit Test required.
- Must be able to work 12-hour shifts, days and nights.
- Must be legally eligible to work in Canada.

**Tasks & Responsibilities**:

- Following the care plan, observing and reporting any substantial findings and/or changes in patient/resident/client’s behavior to the appropriate registered member of the healthcare team.
- Working under the supervision of a Registered Healthcare Professional such as a Registered Nurse (RN) or a Registered Practical Nurse (RPN) performing tasks delegated to them (only if they are trained to perform the delegated task)
- Observe and report changes in residents/tenants. Document such changes in the resident/tenant chart according to facility policy, while maintaining confidentiality. Assess resident’s and tenant’s health status by recognizing signs and symptoms and report to the Nursing Supervisor or Administrator as necessary.
- Administer medications and treatments as ordered by resident’s and tenant’s physicians within his/her limitations as set by the College of Nurses. Unlicensed Care Providers (UCPs) may give medications, provided they are trained and meet requirements of the facility medication administration policy.
- Provide supportive care in accordance with established policies and physicians orders.
- Work as a vital and contributing member of a team with facility personnel.
- Assist in meeting physical, emotional and psychological needs of residents as directed.
- Keep drug and narcotic keys safe while on duty.
- Participate in staff development, safety, quality assurance, environmental and infection control programs.
- Deal courteously and respectfully with staff, residents/tenants, resident/tenant families and visitors.
- Complete daily, weekly and monthly duties as per policy.
- Serve in the dining room at mealtimes as necessary.
- Participate in Fire Safety and Mock Disaster procedures.
- Complete documentation as appropriate as per facility policies and guidelines.
- Answer emergency calls.
- Have knowledge of and adhere to facility policies and procedures.
- Report all accidents or incidents involved residents, tenants families, visitors, and personnel to the Nursing Supervisor or Administrator and complete the appropriate incident report.
- Perform monthly blood pressures and weights.
- Teach good health habits to residents and tenants.
- Assist residents with ambulation, when necessary.
- Provide emergency first aid/care until appropriate medical care is available.
- Assist with the moving in and moving out of residents when required.
- Assist with maintaining accurate records for “extra charges” when applicable.
- Arrive 15 minutes early to obtain and review reports daily before each shift and count narcotic medications; keep updated with important resident information.
- Perform the daily housekeeping tasks as per policy and procedure.
- Complete facility laundry as per policy and procedure.
- Have a full understanding of and practice Infection Prevention and Control policies.
- Work collaboratively and promote pos