Dispatcher (Funeral Industry)

5 days ago

Abbotsford, Canada SCI Shared Resources, LLC Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

**JOB RESPONSIBILITIES**

**Dispatching/Paperwork**
- Provides consistent support by dispatching resources to meet the needs of client families
- Receives first call information and initiates the resources required for dispatch
- Processes removal paperwork
- Assists with recording keeping of embalming documentation as required
- Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:

- Removals
- Visitations
- Transfers of casketed decedent and/or remains to final dispositions
- Decedent memorial services

**Scheduling**
- Schedules activities for both the internal staff as well as market locations
- Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:

- Removals
- Visitations
- Transfers of casketed decedent and/or remains to final dispositions
- Decedent memorial services
- Maintains in-house scheduling of location resources
- Schedules sufficient resources to meet market commitments

**Customer Service**
- Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well
- Builds and maintains strong relationships by promoting a team atmosphere
- Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding
- Leads by example while staying engaged and supportive of company initiatives

**Manage Inventory (Location specific)**
- Takes and places orders for necessary supplies
- Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required
- Order additional general supplies at the direction of the location management.
- Performs other duties as directed by management

**MINIMUM REQUIREMENTS**

**Education**
- High school diploma or GED equivalent

**Licenses**
- Valid driver’s license may be required

**Experience**
- Minimum of six (6) months scheduling or logistics experience

**Knowledge, Skills and Abilities**
- Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs
- Ability to resolve issues in accordance with company goals and objectives
- Excellent communication skills and interpersonal skills
- Ability to prioritize and organize effectively with a keen sense to detail
- Ability to work in a fast paced, high pressure environment
- Ability to multi-task using multiple software programs simultaneously
- Ability to communicate with associates, customers, supplies in person or by phone
- Good driving record

**Pay**
- $24/hr

Postal Code: V2T 2X5

Category (Portal Searching): Operations

Job Location: CA-BC - Abbotsford

Job Profile ID: K00204

Time Type: Full time

Location Name: Woodlawn Funeral Home

  • Dispatcher / Funeral Staff Scheduler

    2 weeks ago

    Abbotsford, Canada SCI Shared Resources, LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while...

  • Service Support Specialist

    2 weeks ago

    Abbotsford, Canada Ocean View Funeral Home Full time

    This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are...

  • Funeral Home Manager

    1 week ago

    Abbotsford, Canada SCI Shared Resources, LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume...

  • Dispatcher

    3 days ago

    Abbotsford, Canada Star Pacific Transport Ltd. Full time

    Full Job Description We are growing our team and are currently looking for a full time Logistics Coordinator / Dispatcher to join our team in Abbotsford! You will also be responsible for the distribution of fair and equitable route planning for owner operators and drivers. Effective communications is a key part of this role with owner operators and other...

  • Dispatcher

    2 weeks ago

    Abbotsford, Canada Jagged Edge Enterprises Ltd Full time

    Transportation Company in Abbotsford, BC is seeking for a passionate, hard-working individual whom can deliver the caliber of service our customers require. We'd like to hear from you. **Job Duties** - Assist customers with transportation requirements - Schedule and Communicate dispatch information to drivers according to daily schedule requirements and...

  • Dispatcher

    1 week ago

    Abbotsford, Canada Jagged Edge Enterprises Ltd Full time

    Transportation Company in Abbotsford, BC is seeking for a passionate, hard-working individual whom can deliver the caliber of service our customers require. We'd like to hear from you. **Job Duties** - Assist customers with transportation requirements - Schedule and Communicate dispatch information to drivers according to daily schedule requirements and...

  • Flight Dispatcher

    2 weeks ago

    Abbotsford, Canada Western Community College Full time

    Western Community College (WCC) is a privately held provider of post-secondary education in British Columbia. We offer a Bachelor of Hospitality Management degree program and more than 65 career training diploma and certificate programs in business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing. Our...

  • Flight Dispatcher

    2 weeks ago

    Abbotsford, Canada Western Community College Full time

    About Us Western Community College (WCC) is a privately held provider of post-secondary education in British Columbia. We offer a Bachelor of Hospitality Management degree program and more than 65 career training diploma and certificate programs in business, accounting, healthcare, education, hospitality, information technology, legal studies, and...

  • Dispatcher

    7 days ago

    Abbotsford, Canada Teja Trucking Ltd Full time

    **Job** Teja Trucking is a busy B-Train And Flat Dack Trucking Company looking to expand our company and client base through out Canada and the USA We currently service the BC, AB, MB, SK QC AND ON We are seeking an experienced dispatcher / sales representative that can help us expand to the USA covering Washington, Oregon, Idaho and Montana and Western...

  • Dispatcher

    5 days ago

    Abbotsford, Canada Teja Trucking Ltd Full time

    Teja Trucking is a busy B-Train Trucking Company looking to expand our company and client base through out Canada and the USA We currently service the BC, AB, MB, SK AND ON We are seeking an experienced dispatcher / sales representative that can help us expand to the USA covering Washington, Oregon, Idaho and Montana and Western Canada Duties &...