Customer Service Crew Member

7 days ago

Concord, Canada Lazeez Shawarma Full time

**Job Summary**
We’re looking for friendly, reliable team members to join us As a Customer Service Associate, you’ll be the face of our brand—greeting guests with a smile, taking orders, preparing food, and making sure every customer has a great experience. You’ll work in a fast-paced environment, support your team, and help keep the restaurant clean, stocked, and running smoothly. Whether you’re working the register or kitchen, your goal is to deliver quick, accurate, and friendly service every time.

**Responsibilities**
- Greet customers warmly and provide assistance in a friendly manner.
- Take customer orders accurately and efficiently.
- Communicate effectively with team members to ensure smooth operations.
- Handle payments using the POS system (Cash, Debit/Credit and etc.)
- Prepare food and beverages according to company standards.
- Assemble and package customer orders quickly and correctly
- Maintain cleanliness and organization in the work area.
- Refill supplies and restock items as needed during the shift.
- Follow food safety and hygiene procedures at all time.
- Perform opening and closing duties.
- Analyze customer feedback to improve service quality.
- Maintain a clean and professional appearance

**Skills**
- **Communication** - Speaks clearly and listens to understand others
- **Teamwork** - Works well with others to get tasks done
- **Time Management** - Stays on track and finishes tasks on time
- **Multitasking** - Handles multiple tasks during busy shifts
- **Problem Solving** - Stays calm and finds solutions when issues come up
- **Cash Handling** - Accurately handles money and gives correct change
- **POS Systems** - Uses registers and touch screens to take orders
- **Attention to Detail** - Makes sure orders are accurate and complete
- **Flexibility** - Willing to work different shifts and help where needed
- **Food Safety** - Follows safety and cleanliness rules in the kitchen
- **Work Under Pressure** - Keeps cool and focused during rush hours
- **Conflict Resolution** - Handles difficult situations with a positive attitude
- **Positive Attitude** - Comes to work with energy and a can-do mindset
- **Dependability** - Shows up on time and ready to work

Join our team as a Crew Member, where your contributions will make a difference in our customers' experiences every day

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

Additional pay:

- Tips

Schedule:

- Weekends as needed

Work Location: In person

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