Junior Fraud Analyst

2 weeks ago

Calgary, Canada Helcim Full time

**Responsibilities and Duties**
- Review and monitor account data in search of indicators of risk and fraud
- Guide our customers through various Trust and Safety related processes
- Work closely with your Trust and Safety teammates to help improve best practices for fraud prevention and pattern awareness
- In partnership with the Development team, you will improve both manual and automated risk detection processes and procedures
- Educate business owners on risk reduction and fraud prevention
- Contribute to a company wide understanding of fraud and risk

**Qualifications and Skills**
- Prior customer service experience
- Strong analysis, critical thinking and problem-solving skills with the ability to address complex problems, issues and challenges effectively
- Willingness to go above and beyond to understand special cases while using best judgement
- Excellent communication skills, both written and oral, combined with strong interpersonal skills
- Empathetic approach to handling accounts and working with our customers
- Comfortable working in a fast-paced and rapidly changing environment
- Prior experience with investigative work, payments, risk, financial industry or anti-money laundering is an asset

**Bonus Qualifications**
- Post-secondary education in risk-related field or equivalent work experience
- Ability to read and understand business financial statements and/or experience in commercial underwriting

**Why Helcim?**

Our mission is to be the world’s most loved payments company. Everyday we’re inspired to give small businesses every possible edge to thrive and enrich the souls of our communities. That’s why thousands of merchants across Canada and the US choose to partner with Helcim. We’re one of Calgary’s fastest growing fintechs - ranking on the Globe and Mail’s 2019 list of Canada’s Top Growing Companies, and Deloitte’s 2020 Technology Fast 500.

At Helcim we build teams of engaged, caring and intelligent people. In return we provide an environment where you’ll be excited to come to work each day and tackle challenges with your colleagues. As part of our team you’ll receive amazing benefits including a competitive salary, paid health benefits, stock options and generous vacation time. You’ll also enjoy company provided snacks and team lunches to keep yourself fueled and the opportunity to recharge and connect with your team members at company social events.

We invest a lot of time and energy imagining and creating a company and culture that encourages discussion, the trade of ideas, and the execution of amazing products and services. We’re friendly and collaborative, working together to achieve big goals. If you want to join our team and feel you can contribute to the growth and success of our company - we want to hear from you

**Join Our Team

  • Senior Analyst Fraud Strategy

    2 weeks ago

    Calgary, Canada Neo Financial Full time

    Join us to build a more rewarding financial future for all Canadians. At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast‑paced, high‑pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible...

  • Senior Analyst Fraud Strategy

    2 weeks ago

    Calgary, Canada Neo Financial Full time

    Join us to build a more rewarding financial future for all Canadians. At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast‑paced, high‑pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible...

  • Fraud Analyst

    6 days ago

    Calgary, Alberta, Canada Alberta Central Full time $60,000 - $80,000 per year

    COMPANY OVERVIEWThe Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV's goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing...

  • Fraud Analyst

    7 days ago

    Calgary, Alberta, Canada Alberta Central Full time $60,000 - $80,000 per year

    COMPANY OVERVIEW The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV's goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing...

  • Senior Analyst Fraud Strategy

    1 day ago

    Calgary, Alberta, Canada Neo Financial Full time

    Join us to build a more rewarding financial future for all CanadiansAt Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is...

  • Junior IT Analyst

    2 days ago

    Calgary, Canada LaPrairie Group Full time

    The LaPrairie Group of Companies is looking for energetic, customer focused and detail-oriented individual to join our team as full-time Junior IT Analyst at Calgary, Alberta office. Reporting to the IT Manager, the Junior IT Analyst is responsible for supporting and helping to maintain all aspects of the IT network at LaPrairie Group of Companies. This role...

  • OSINT Analyst: Fraud

    2 weeks ago

    Calgary, Canada Aviva plc Full time

    A leading insurance company in Calgary is seeking an experienced Open Source Intelligence Analyst to conduct fraud investigations and provide actionable intelligence. The ideal candidate will have over 3 years of experience in desk investigations, strong analytical skills, and a commitment to risk management. This role includes a compelling rewards package...

  • OSINT Analyst: Fraud

    2 weeks ago

    Calgary, Canada Aviva plc Full time

    A leading insurance company in Calgary is seeking an experienced Open Source Intelligence Analyst to conduct fraud investigations and provide actionable intelligence. The ideal candidate will have over 3 years of experience in desk investigations, strong analytical skills, and a commitment to risk management. This role includes a compelling rewards package...

  • OSINT Analyst: Fraud

    2 weeks ago

    Calgary, Canada Aviva plc Full time

    A leading insurance company in Calgary is seeking an experienced Open Source Intelligence Analyst to conduct fraud investigations and provide actionable intelligence. The ideal candidate will have over 3 years of experience in desk investigations, strong analytical skills, and a commitment to risk management. This role includes a compelling rewards package...

  • OSINT Analyst: Fraud

    2 weeks ago

    Calgary, Canada Aviva plc Full time

    A leading insurance company in Calgary is seeking an experienced Open Source Intelligence Analyst to conduct fraud investigations and provide actionable intelligence. The ideal candidate will have over 3 years of experience in desk investigations, strong analytical skills, and a commitment to risk management. This role includes a compelling rewards package...