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Civilian Interpreter

2 weeks ago

Halifax, Canada Halifaxcitadel Full time

Section: Program
Sub-Unit: Civilian Interpretation
Reports To: Assistant Interpretation Supervisor

***:
Civilian Interpreters portray the role of a mid-Victorian era civilian living or working in the Halifax Citadel (usually a soldier’s wife or a civilian work person), and may also portray twentieth-century civilians and/or non-combat arms personnel (e.g., those from the CWAC or WRCNS). They work at the Halifax Citadel and on Georges Island, interpreting period rooms, conducting guided site tours, delivering interpretive programs, and participating in other interpretive scenarios and demonstrations.

**DUTIES & RESPONSIBILITIES**:

- Interprets restored period rooms, conducts guided site tours, and delivers other interpretive programs and informal interpretation.
- Participates in routine and special events inside and outside of the Halifax Citadel and Georges Island (scheduled hours for events may vary and can be set by management based on event requirements).
- Performs security functions during historic weapons demonstrations.
- Participates in the daily fatigue (cleaning) program of operational work areas, and cleans some visitor facilities at Georges Island NHS.
- Performs other duties as required.

**REQUIREMENTS**:
Education
- Successful completion of Grade 10 (or equivalent).

Experience
- Previous experience providing interpretation for the public in a cultural institution (e.g., museum or historic site) is required.

Language
- The ability to communicate fluently in English is required.
- The ability to communicate fluently in French is an asset, but not required.

Skills & Abilities
- The ability to learn historical information and present it accurately and efficiently to members of the public.
- The ability to speak and present in public, and to deliver guided site tours and other types of programming and interpretation to diverse groups of visitors.

**REQUIRED COMPETENCIES**:

- **Achievement Motivation**: Is energetic and committed to meeting goals and targets set, even when tasks are repetitive; actively reviews schedules and plans to avoid unnecessary over runs; wants to do things well and consistently delivers to best of own ability; willing to respond to reasonable requests to do tasks that go beyond normal scope of job.
- **Client/Customer Service**: Is dedicated to meeting the expectations and requirements of clients/customers in a manner that provides satisfaction for the client/customer and fosters client/customer loyalty. Is respectful of others, helping or serving them to meet their needs by discovering those needs and figuring out how to best meet them.
- **Respectful/Respect/Respectfulness**: Effectively promotes a respectful, positive work environment in which each person is accepted and has the opportunity to grow and develop; demonstrates behaviours that include fairness, respect, inclusiveness, empathy, integrity, and ethical conduct; examines own biases and assumptions; displays appreciation for and recognizes the value of different opinions, roles, experiences, cultures and backgrounds participation and involvement; recognizes people's diverse needs and perspectives (e.g. language differences, cultural differences, disabilities and personal family circumstances); monitors the work environment, to identify underlying issues that impact negatively on people, and takes appropriate action, holds self and others accountable for making principled decisions; respects the confidential nature of the work.
- **Flexibility**: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution, proactively seeking opportunities to develop new capabilities, skills, and knowledge.
- **Teamwork and Cooperation**: Works cooperatively, with a positive attitude with others to achieve common goals. Willingly co-operates; is friendly and cooperative. Keeps other team members up to date. Addresses conflicts or issues within the team in a positive and open manner.

**WORKING CONDITIONS**:

- Wears reproduction nineteenth
- and twentieth-century civilian clothing and military uniforms.
- Works in restored period interiors and outdoors on a rough, uneven surface in all types of weather conditions, standing for long periods of time.
- Works a variable work schedule including weekends, holidays, evenings, and/or overtime as required.

**CONDITIONS OF EMPLOYMENT**:

- Willingness and ability to wear reproduction civilian clothing and military uniforms, and to adhere to associated personal appearance standards.
- Willingness to travel between work locations on foot and in small boats, and work in semi-isolated locations with limited infrastructure.
- Willingness and ability to obtain and maintain a Government of Canada Reliability Status security clearance.