Academic Counselling Assistant

1 week ago

London, Canada Western University Full time

**About Western**:
**About Us**:
The Western Science Academic Counselling unit is committed to providing superior academic advice and support to undergraduate students - promoting Western’s commitment to providing the best student experience. Our atmosphere will be welcoming, supportive and inclusive to encourage real dialogue and strong connections with students to guide their transition to university life and empower them to achieve their academic goals.

**Responsibilities**:
**Qualifications**:
**Education**:

- 3 year Community College Diploma in Business/Administrative Studies
- Bachelor’s Degree with completion of some science courses preferred

**Experience**:

- 2 years’ of experience providing administrative support and customer service, preferably in an academic counseling office or University setting
- Experience working in a post-secondary environment dealing with students, faculty, staff and the community preferred

Knowledge, Skills & Abilities:

- Excellent verbal and written communication skills and confidence dealing with all levels of an organization
- Strong customer service skills to handle enquiries and resolve issues in a professional and timely manner
- Strong attention to detail and proofreading abilities with an excellent command of the English language
- Ability to work in a fluid and challenging work environment with changing deadlines
- Ability to work independently and effectively as a member of the team to achieve department goals
- Intermediate computer skills in Microsoft Office (Word, Excel, Outlook) and with database systems (such as PeopleSoft HE, Laserfiche)
- Knowledge of general office procedures including records management systems
- Knowledge of the functions of other units on campus (i.e. Registrar’s Office, Student Development and Student Health Services) and how they interact with Academic Counselling preferred
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to multi-task and maintain an organized and effective personal work environment
- Ability to work well under pressure and use good judgment in assessing difficult situations
- Exceptional organizational skills and the ability to manage activities both for self and others effectively
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Familiarity with academic calendar and programs offered at Western preferred
- Familiarity with Western policies and guidelines preferred

**Why Western?**:
**Background Checks**:
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

  • Counselling Assistant

    5 days ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Academic Advisor

    1 week ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 13 **About Western**: **About Us**: The Faculty of Information and Media Studies (FIMS) Undergraduate Student Services (UGSS) unit, provides a wide-ranging suite of services to support the operations and administration of all undergraduate programs in FIMS in the areas of undergraduate...

  • Academic Advisor

    2 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 **About Western**: **About Us**: The Social Science Academic Counselling unit is committed to providing superior academic advice and support to undergraduate students - promoting Western’s commitment to providing the best student experience. Our atmosphere is welcoming, supportive...

  • Academic Advisor

    7 days ago

    London, Canada Fanshawe College Full time

    First Section **Posting Number** - 40746**Requisition Title** - Academic Advisor**Internal Posting Closing Date** **External Closing Date** **Open Until Filled** - Yes**Campus Location** - London**Department** - Indigenous Student Success (IND)**Employment Group** - Support**Pay Details** - $39.15 per hour**Hours of Work per Week** - 35 - Monday to Friday...

  • Academic Program Coordinator

    5 days ago

    London, Canada Boys & Girls Club of London Full time

    **Academic Program Coordinator** **Monday-Thursday 11-7, Friday 9-5** **37.5 Hours per week** **Occasional Weekends** This position supports the development and delivery of the Junior M.A.P. Program (My Action Plan to Education), supporting youth in Grades 4 through 8 in their educational journey. The Jr. M.A.P. Academic Program Coordinator will be...

  • Assistant Counselling Coordinator

    2 weeks ago

    London, Canada Easter Seals Full time

    Compensation: $125/day + meals and accommodation Locations: Camp Woodeden (London, ON) and Camp Merrywood (Perth, ON) each require 1 Assistant Counselling Coordinator. Employment Dates: Pre-season: March 2025 – May 2025. 5-10hrs/week, remote, flexible. $18/hr. Onsite: May 2025 – August 2025. $125/day + meals and accommodation. Overview At Easter Seals...

  • Review Counsel

    1 week ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: $77,110 - $110,050 _(Salary commensurate with experience)_ This posting will remain open until filled. Applications will be reviewed on a weekly basis. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence...

  • University Legal Counsel

    1 week ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 18 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Part-time Academic Advisor

    5 days ago

    London, Canada Fanshawe College Full time

    First Section **Posting Number** - 41076**Requisition Title** - Part-time Academic Advisor**Internal Posting Closing Date** **External Closing Date** **Open Until Filled** - Yes**Campus Location** - London**Department** - Faculty of Creative Industries (FMD)**Employment Group** - Support**Pay Details** - $26.03 per hour**Hours of Work per Week** - Up to...

  • Administrative Assistant

    7 days ago

    London, Canada Anchoridge Counselling Services Full time

    Anchoridge Counselling Services is a private practice in Waterloo, Milton, Oakville and London. We are seeking an Administrative Assistant to join our team in **London.** - Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately - Scheduling client appointments - Collecting payments - Insurance verification -...