Regional Administrator

**About the Company**: **At Hazelview Properties we believe that apartments** **are more than bricks and mortar - they are an experience.** Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia. Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places. We are committed to a diverse and sustainable future. **Vision**: “We create value for people and places”. **Our Core Values***: - **Trust**: - **Ambition**: - **Collaboration**: - **Ownership Mindset**: - **Having Fun** **About the Position**: The Regional Administrator will thrive in a fast-paced, entrepreneurial environment and will be responsible for managing the office administrative functions and property management cycle for an assigned portfolio of residential buildings. **Key Responsibilities**: **Resident Relations** - Ensure a superior level of co-operation, service and support is provided to residents, thereby ensuring that Hazelview is a landlord of choice - Provide information to residents and ensures all resident concerns are acted upon in a timely manner - Maintain good resident-landlord relations **Office Administration**: - Will be required to coordinate office administration tasks including ordering office supplies, organizing, and accurate and submit to lease administration at head office for entry - Provide various team members with lists of leases coming up for renewal - Ensure terms of the lease agreements are met and administers damages/security deposits and charges - Assist Regional Managers on any pending projects and assignments **Accounting**: - Assist with the purchase order and invoicing process, where needed - Process Capital quotes, prepare purchase orders and include in tracking sheet - Monitor and process petty cash expenditures - Facilitate reports and reviews of rent rolls and aged receivables as required, with follow-up actions taken to ensure timely payment of rent is encouraged - Oversee the commission payments for team members, ensuring reports are accurate and being processed properly and within a timely manner - Process monthly Credit Card reconciliation reports **Job Requirements**: **Education and Experience**: - Degree/diploma and/or an equivalent combination of education and/or experience - 2-3 years of administrative experience, preferably in a fast-paced work environment - Strong computer skills including Microsoft Office (Excel, Word, Outlook) - Experience with Yardi would be an asset - Experience in a customer service role would be an asset - Exposure to the Property Management Industry would an asset. **Qualifications**: - Actively championing diversity and inclusion - Commitment to "Best in Class" Customer Service - A professional demeanour with strong communication skills, both verbal and written. Ability to speak other languages is considered an asset - Ability to accurately listen, understand and respond to issues appropriately - Ability to work and act independently using good judgment when assessing difficult situations - High attention to detail, exceptionally organized and accuracy is critical - Ability to work under pressure and meet deadlines - Self-motivated individual with a “can-do” and “no task is too big or too small” attitude - Superior time management skills with ability to multi-task/prioritize and work under tight timelines - A demonstrated high degree of integrity, diplomacy, discretion, and confidentiality - Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to _ - participate in the recruitment process, please let us know. We will accommodate your needs as required under _ - applicable legislation. Information related to accommodation requirements will be addressed confidentially_ **Experience**: Required - 2 year(s): 2-3 years of administrative experience, preferably in a fast-paced work environment Preferred - 1 year(s): Experience with Yardi would be an asset **Skills**: Preferred - Customer Service Skills - Organization Skills - Problem Solving Skills - Computer/Technical Skills