Lead Shipper/receiver

**Position: Lead Shipper/ Receiver
- Full Time**

**Temporary: 1 year term**

**Wage: $22.00 per hour**

**Who are we?**

Established in 1996, Salt Spring Coffee is one of Canada’s largest organic, fair trade, specialty coffee roasters. Our mission is to change the world for the better through coffee. We’ve always believed in doing business in a way that creates a positive impact along our supply chain. To us, that means sourcing sustainably grown organic coffee and paying a fair price. Salt Spring Coffee is always striving to meet the highest standards of social and environmental performance, accountability, and transparency.

**Who are we looking for?**

We are looking for a dedicated, self-motivated lead shipper/receiver who pays attention to detail and is able to give direction. This position is intended to cover maternity leave until January 16, 2026, with the potential for permanent employment. If you would like to become part of a progressive, fast-growing company, we encourage you to apply

**What will you do?**
- Prioritize and plan on a day-to-day, week-to-week basis.
- Warehouse inventory management, FIFO, and keeping stock organized.
- Booking couriers for foodservice and retail customers, ensuring orders are picked in a timely fashion.
- Support with troubleshooting supply chain challenges and customer complaints.
- Follow-up checks for accuracy and consistency on all outbound shipments.
- Pick, pack, and verification checks on all food service, retail, and e-comm orders.
- Hold the shipper(s) accountable for accuracy.
- Fulfillments/invoicing in Netsuite.
- Keep roasting and production teams up-to-date on any backordered or will-need items.
- Support the roasting and production teams as required.
- Ensure all delivery requirements/logistics for each customer are followed.
- Process orders and ensure inventory levels are updated in inventory software.
- Maintain the organization and cleanliness of the shipping/receiving and warehouse areas, ensuring compliance with quality assurance and Worksafe standards.
- Weekly inventory of warehouse supplies.
- Visually inspect suppliers dropping off or picking up orders to ensure safety in the shipping/receiving area.
- Maintain records and checklists; file paperwork.
- Plan and organize pick-ups with various carriers based on requested delivery dates.
- Occasionally contribute to roasting or packaging efforts depending on production needs.

**What we offer**:

- Competitive wage.
- 8 Sick & Wellness Days per year
- Free coffee at work and for home (1lb per 40 hours worked).
- Steel toe shoe reimbursement.
- Company discounts.
- Be part of an organization that is dedicated to sustainability.
- Great company culture.

**What we are looking for**:

- Previous supervisory experience.
- Strong communication skills (written & verbal).
- Highly organized and detail-oriented.
- Able to retain detailed information.
- Proficient with technology.
- Team Player.

**Nice to haves**:

- Previous experience as Shipper/Receiver in a manufacturing environment.
- Experience with: Google docs, Google sheets, NetSuite; Amazon and Shopify vendor experience.
- Familiar with quality assurance standards.
- Familiar with health and safety.
- Forklift and/or electric pallet jack certificate.
- First Aid Certification.

**Considerations**:

- Required to be on your feet for extended periods of time.
- Working in a manufacturing environment, noise and temperature fluctuations of heat and cold.
- Required to lift and move up to 50 lbs over waist level.
- Lifting, bending, climbing ladders.
- Noise and strong scent of roasted coffee.

Salt Spring Coffee is an equal opportunity employer. We believe in providing a supportive and inclusive workplace for all individuals where everyone has the opportunity to succeed.