Bilingual Intake Administrator

24 hours ago

Ottawa, Canada ACCLAIM ABILITY MANAGEMENT INC. Full time

**Bilingual (French/English) Intake Administrator**

We are currently seeking an experienced Bilingual Intake Administrator. In this position, you will work with our Intake team to support the Intake and Employer services starting from processing new referrals to billing the clients.

A leader in the industry of ability management, Acclaim has offices across Canada working with Employers, Insurers, Lawyers and Government programs to assist individuals in their efforts to return to work or activities of daily living after illness or injury in a timely healthy manner.

**Reports to: Manager, Executive Operations and Administration**

**Responsibilities include but not limited to**:
**Job Duties**:

- Processing ANFS (new referrals) and inputting new Employer Services referrals into the Smart Simple (Acctrack) system
- Administrative tasks may include (but is not limited to):

- _Closing files in the appropriate data base (i.e. File Assistant or Smart and Simple)_
- _Maintaining an up to date record of client contacts and the Client List_
- _Receiving, logging and/or filing incoming correspondence_
- _Photocopying and/or preparing Employer Services packages (i.e. statistical reporting, presentations etc.)_
- _Billing on a daily and a monthly basis, sending invoices to clients_
- _Sending orders of the office for office supplies to appropriate person_
- _Receiving and sending letters, faxes, couriers, and other paperwork as required by Directors and Ability Management Consultants._
- Provide support to Employer Services department.
- Provide support to Independent Medical Evaluation department.
- Reviewing and ensuring the quality of reports from IMEs, Paper Reviews and Ability Management Consultants.
- Researching and scheduling Independent Medical Evaluations and Paper Reviews in the Province of Quebec.
- Billing for Independent Medical Evaluations (IME) and Paper Reviews in the Province of Quebec.
- Back-up duties for Intake as required and assigned
- Ensure effective communicate and a professional approach with all team members and stakeholders.

**Requirements**:

- **Bilingual (French/English) is a MUST.**:

- 2 + years in administrative role in medical setting
- Strong organizational and communication skills
- Ability to work independently, prioritize and multitask in order to meet deadlines
- Ability to learn new programs specific to the business
- Must have strong written and verbal communication skills with individuals at all levels of the organization as well as external clients
- Proficiency with Microsoft Office
- Proficient with geographical Logistics
- Must be a highly motivated with an attention to detail

Acclaim is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation to apply, please advise Human Resources.

We thank all applicants for their interest, however only those being considered for an interview will be contacted.

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Administrative (in medical setting): 1 year (preferred)

**Language**:

- French (required)

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