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Student Community Manager, Canada

2 weeks ago

Toronto, Canada Course Hero Full time

**Course Hero** is scaling We are on a mission to help students graduate, confident and prepared. To get there, we support college students with course-specific resources and 24/7 online tutoring services. Headquartered in Silicon Valley, we are now building our Canadian presence

We are looking for an exceptional Student Community Associate to lead our Canadian campus efforts. You will be a key member of the Canadian expansion and in a unique position to experience firsthand what it means to launch a new country

This is a one year contract role located in Toronto, Ontario or Vancouver, British Columbia, Canada.

**The Role**:
You will be responsible for recruiting, managing, mentoring, and leading a team of Campus Representatives—guiding them to accomplish marketing and partnership initiatives that will grow Course Hero on their Campus. You will use your entrepreneurial mindset and people skills to do whatever it takes to build the community of students who love Course Hero.

**Here are some ways you'll make an impact**:

- Scale Course Hero across dozens of universities in Canada to drive high-quality user-generated content growth and increase our community of students
- Recruit, manage, and lead a team of Campus Representatives
- Mentor Campus Representatives and hold them accountable to their goals
- Develop and launch marketing initiatives tailored for each school and turn best practices into a playbook
- Analyze both quantitative and qualitative data to make key decisions
- Run experiments to test new incentives, marketing campaigns, and events
- Partner closely with peers who oversee other regions across the globe and other cross-functional partners

**Are you our Student Community Manager?**
- Incredibly passionate and share our vision of a world where every student graduates, confident and prepared
- A natural and empathetic leader with strong management skills
- An outstanding people person with excellent communication skills that can build and maintain positive relationships with all personality types
- Extremely goal oriented and do whatever it takes to hit your goal
- Have the pulse on student lives and are comfortable representing their voice back to headquarters
- Exceptionally hard working, process-driven, and self-sufficient
- Comfortable in a fast-paced environment that is continually evolving

**Bonus Points**:

- Have used Course Hero during your studies
- Experience managing a team
- Experience as a Campus Representative or Brand Ambassador
- Experience building an international launch for a company

Canada

**#LI-Hybrid**

**Equal Employment Opportunity Statement (EEO)**

**About Course Hero**:

- Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.
- We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared

We are not the only ones that think we're onto something big. Course Hero has been recognized as one of the **2021 Top 100 Best Places to Work in the Bay Area**, **Top 50 Best Paying Companies in the Bay Area**, **Top 100 Most Transparent Companies**, and in the **Top 50 Most Transformational Companies in Education Technology**. Read up on some of our recent **news coverage**,** **blog**,** and learn more **about us** to see what it is like to work with our team.

Join us on our mission