Assistant, Underwriting

2 weeks ago

Waterloo, Canada Definity Financial Corporation Full time

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Reporting to the Team Leader, Technical Processing and you will be accountable for providing superior service in a processing role.

**What to expect**
- Underwriting Assistant is an entry level processing role within the Regional Processing Center. Within this role you will begin to understand the underwriting processes and familiarize yourself with our guidelines and workflow in order to support completion of a variety of tasks.
- Working closely with the Underwriters and Technical Processing teams, ensuring work is accurately fully completed
- Contributing to achieving defined Service Level Agreements and Operating Level Agreements
- Meeting quality and production expectations on a regular basis
- Data entry into our policy systems, including some manual coding of off-system policies
- Order required reports on policiesYou’ll also help out with general office and other duties as required.

**What you bring**
- Preference will be given to applicants with experience in a commercial underwriting support position.
- Able to prioritize and organize your day-to-day tasks, working efficiently to complete tasks.
- Perform well in a busy environment and remain calm under pressure.
- Courteous, professional and positive interactions with other team members and our Broker partners in all forms of communication.
- Team player adaptable to a changing environment.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Strong attention to detail, ensuring accuracy on transactions handled.
- Strong computer skills including previous experience in working in case management tools, portals or databases will be an asset.
- Ability to perform tasks well in a busy period and to maintain composure under pressure.
- Bilingual (will be considered an asset).

Salary rage is: $34,300 - $59,100

**What’s in it for you?**
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Go ahead and expect a lot — you deserve it.**

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

**Background checks**

This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid

IND1

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