Inventory Control Coordinator

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members.

As part of our announced $100+ million investment in automation and business intelligence, we are investing $30 million in our new 285,000-square-foot state-of-the-art building in Bolton, Ontario, dedicated to our apparel and footwear customers. Join us and be part of the future

JOB SUMMARY
Reporting to the Operation Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits.

MAJOR RESPONSIBILIES
- Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
- Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
- Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
- Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
- Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
- Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
- Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
- Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
- Provides communication and suggests inventory and process related improvements.
- Works closely with operations team to control inventory flow and placement to maximize efficiency.
- Reports inventory control activity and performance results as further defined by management and customer service level agreements.
- Creates and maintains up to-date inventory control procedures.
- Assists where necessary in training team members on operations SOPs

EDUCATION AND JOB KNOWLEDGE
- Completion of secondary school is preferred
- College diploma in Logistics Management is an asset.
- Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP)

**EXPERIENCE**:

- Minimum of two (2) years previous Inventory Coordinating experience, preferably in a Warehouse environment

**CORE COMPETENCIES**:

- Excellent communication skills both written and verbal
- Good computer skills (MS Office)
- Service orientated with strong customer service skills and commitment to quality of work
- Good mathematical skills
- Organized and shows strong attention to detail
- Problem solving skills with the ability to seek alternative solutions
- Ability to adapt to changes quickly, as well as, work under time pressures
- Ability to lift 30lbs - 50 lbs
- Able to stand throughout the day
- Ability to be flexible in daily work assignments
- Ability to develop and maintain relationships with team members
- Thorough knowledge and adherence to company policies and procedures
- Approachable, positive interpersonal style
- Capable of working independently and as part of a team

Join Our Team
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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