Retail Sales Associate

1 week ago


Burlington, Canada Interior Design House Full time

**WHO WE ARE**:
**Interior Design House is an award winning home furnishings store in Burlington, Ontario that has been solving homeowners' design dilemmas for over 25 years. We have the pleasure of working with amazing clients on beautiful projects - big and small.**

**THE OPPORTUNITY**:IDH is looking for a **Retail Sales Associates** to join our expanding team at our Burlington store. As a Retail Sales Associate, you are responsible for assisting customers during their time in the store, and providing exceptional customer service following their visit/purchase.

**KEY ACCOUNTABILITIES**:

- Provide the best experience to encourage clients to return by demonstrating sound knowledge of IDH products and services, and assist with finding the perfect pieces in their budget
- Effectively interact with customers on the floor, answering questions related to general design or specific product inquiries
- Ability to initiate follow-up contact with clients to build and develop a positive lasting relationship
- Participation in the development and execution of promotional activities and events
- Responds to customer’s needs and inquiries which may include customer orders with necessary follow-up, and execution of warranty claims
- Stays current with external and internal changes in the home furnishings and interior design environment
- Build a positive rapport with colleagues and potential/existing clients

**REQUIREMENTS**:

- Minimum 5 years of retail sales experience
- Background in design and furniture sales preferred
- Minimum high school diploma, post secondary education a strong asset
- Highly organized and self-motivated
- Demonstrated strong problem-solving, interpersonal and communication (written and verbal) skills
- Must have great people skills be a self starter
- Strong consumer/customer orientation, with an outgoing and helpful personality.
- Ability to work a flexible retail work schedule, including Saturdays
- Interior Decorator Certificate an asset.

**WHAT WE OFFER**:

- Competitive wage
- Growth opportunities
- Company perks and employee events

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 30 - 37.5 per week

**Experience**:

- Retail sales: 1 year (required)

Work Location: In person


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