Mental Health Case Worker

Founded in 1925, VHA is a not-for-profit, charitable organization made up of over 3,000 diverse professionals - nurses, personal support workers, rehab therapists, home support workers, extreme cleaners, and office support staff. Together, we provide high quality care, with great heart, to vulnerable populations in the communities we serve. This includes seniors, families, new parents, newborn babies, people with physical and mental disabilities, children with medically complex needs, and the terminally ill. We provide service 24 hours a day, seven days a week to clients in their homes, in schools, in retirement homes and other locations in the community. In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

**We are currently seeking a**:
**Mental Health Case Worker—Permanent Full-time (City of Toronto)**

The Mental Health Case Worker position is responsible to provide direct support to clients by using a harm reduction, client-centred, anti-oppressive and trauma informed approach so that clients achieve housing stability and build their capacity to live independently in the community. The Mental Health Case Worker will carry a case load of clients that are experiencing a range of challenges such as risk of homelessness, living in poverty, with mental health, substance use, hoarding behaviours, trauma, social isolation, immigration, unemployment/underemployment and/or history with the criminal justice system.

**KEY SKILLS, EXPERIENCE AND BEHAVIOURS REQUIRED FOR THIS POSITION**:

- Degree or diploma in a health-related field, such as Social Work/Social Service, Psychology, Nursing, Occupational Therapist, Addictions Counselling or the equivalent combination of education and experience
- At least two years clinical experience working in the community and providing case coordination services to vulnerable clients that have been homeless, living in poverty, with mental health, substance use, hoarding behaviours, trauma, social isolation, immigration, unemployment/underemployment and/or with history with the criminal justice system
- Utilizes an evidence base to clinical practice and possesses excellent consultation and teaching skills
- Familiar with the routine use of valid and reliable outcome measures to support clinical interventions
- Strong knowledge of community social and health services and established contacts with other agencies
- Strong computer skills including Microsoft Office and ability to learn VHA’s client management software system
- Proven ability to communicate effectively and build relationships with stakeholders at all levels
- Strong sense of accountability and ownership of program deliverables
- Ability to multi-task, stay on track with expected deliverables, and problem-solve in a fast-paced environment
- Highly motivated self-starter who takes initiative, is results-oriented and able to prioritize and work well both independently and as part of a team
- Excellent interpersonal and communication skills
- Proven ability to work from a client centered and harm reduction approach and has excellent problem-solving, conflict resolution skills, crisis intervention techniques and uses a solution-focused approach
- Flexibility to provide services outside of normal business hours based on client needs and be available to work occasional evenings and weekends and between the hours of 8 AM - 7 PM
- Must have a valid Ontario driver’s license, access to a vehicle and willingness to travel across the city of Toronto

**COVID-19 Vaccination Policy**

To protect the health and safety of our employees, clients and their families and in the interest to follow strong public health measures,** it is a requirement of employment at VHA Home Healthcare to be fully vaccinated against COVID-19.** A fully vaccinated person means you have received all required doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, at least 14 days prior to your start date and you will need to provide proof by submitting a copy of your Ministry of Health COVID-19 Vaccine Dose Administration Receipts or government vaccination passport. VHA Home HealthCare will consider cases needing accommodation as stipulated by the Ontario Human Rights Code. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.

**How to Apply