Business Analyst

Business Analyst - Contract position in Vancouver (remote):
On behalf of our client in
**Vancouver,**
**Ignite Technical Resources** is looking for a
**Business Analyst **with our client
** **for a
**contract opportunity**.

**Role Description**:
The Business Analyst II leads the assessment of client needs in an effort to align business initiatives with information technology solutions, primarily for the ongoing support of company's enterprise Constituent Relationship Management (CRM) platform, Salesforce.

Representing Company’s IT, the Business Analyst II will provide expertise in the areas of requirements definition, business process analysis and design, functional design, configuration, implementation, testing, training and documentation to deliver enterprise solutions to the client community. Majority of work will be performed in a formal project team. Projects typically have a high degree of complexity, influence, and impact as solutions are generally designed for the majority of constituents in the client community.

**Responsibilities**:

- Accountable for the collaborative effort of multiple teams across business and IT units to problem solve technical issues for the salesforce platform and related ecosystems.
- Leads analysis of institutional data that are across multiple platforms such as Student Information Systems, Workday, and systems external to company, and designs processes and procedures to resolve data quality issues.
- Manages new releases of Salesforce to efficiently roll out new features, responsibilities will include review of release notes to identify features that may meet business needs, perform fit-gap analysis, use project management methodologies to design implementation plan.
- Acts as the project lead in the analysis, testing, verification and validation of custom software and third-party package software implementation relating to complex, enterprise systems.

**Requirements**:

- A minimum of 3-5 years of BA experience with Salesforce implementation experience.
- Experience with the traceability, requirements and issue tracking systems.
- Demonstrated knowledge and proven experience in producing BRDs, use cases, user scenarios, user stories, BPMs.
- Must have demonstrated combination of knowledge and experience in the IT project lifecycle including project management, business analysis, development, quality assurance, change management and related disciplines
- Strong analytical skills and ability to provide creative solutions to problems and business challenges.
- Excellent organizational, planning, and prioritization skills. Ability to multi-task and address project and operation demands in a fast paced and changing environment.
- Effective interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
- Strong communication skills.
- Working experience on enterprise-wide projects.
- Ability to effectively facilitate groups to achieve appropriate outcome.
- Proven knowledge and continuous learning of business analysis discipline and best practices.
- Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies.
- Based in Vancouver and proudly Canadian, Ignite Technical Resources has been providing Top Technical Talent to organizations across Canada since 2005._

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