Commercial Service Consultant

2 weeks ago

Regina, Canada Capital Auto Mall Full time

Company:
Capital GMC Buick Cadillac Regina

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Are you a driven individual looking to build and grow a large customer base?

Do you enjoy setting goals, driving business development, and building long lasting relationships? Do you have a passion for leading a department to exceed performance and targeted goals?

If so, our **_Commercial Service Consultant _**opening sounds like a perfect fit for you then You will be the Service/Parts leader responsible for developing, building, and growing commercial businesses for the store while driving optimal performance to increase market share and maximize profit margins.

The **_Commercial Service Consultant_** **will source and maintain key relationships with commercial businesses to grow commercial accounts. Ensuring education pertaining to service support programs, safety recalls, service contracts, purchased coverage, and preventative maintenance are clear to customers.

Collaborating with the Director of Fixed Operations in making recommendations on short
- and long-term advertising plans and promotions pertaining to the Service/Parts department.

Travel as needed to conduct business. Managing accounts effectively to ensure customer satisfaction and retention are top priority. Attend required meetings, training and classes to obtain and maintain product knowledge
- If you are hard-working, passionate, and determined, then Capital Automotive Group is for you_

The Qualifications
- Previous account management and/or dealership experience is not required but an asset
- Previous service experience is an asset
- Demonstrated ability to interact effectively with clients, visitors, and fellow team members, exhibiting diplomacy and tact
- Well-groomed, professional appearance
- Excellent customer service skills to support both internal and external clients
- Detail-oriented with a sense of pride in quality work
- Superior verbal communication and phone skills are essential
- Valid driver license

Capital Automotive Group offers competitive total compensation, work that is challenging and meaningful, an engaging and collaborative work culture, performance recognition and room for growth opportunities. We are an automotive dealership group with multiple locations in both Canada and the United States. Our organization allows us to serve a diverse customer base across all locations providing a variety of automotive services to customers with new and pre-owned vehicles, financing, leasing, service and repair, and parts. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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