Project Manager

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.

**Your future starts here**

The Project Manager oversees the planning, implementation and tracking of assigned projects related to new business onboarding activities at BioScript. This will be done by working with each business unit and division to plan and successfully launch new partners at BioScript.

As Project Manager you will take a hands-on role in managing new business onboarding projects and to meet partner requirements. The Project Manager will participate/lead respective client meetings, and develop project related documentation such as project charters, status updates and risks/issues registers.

This role is accountable for developing comprehensive project plans that merge customer requirements with company goals and coordinate various stakeholders and technical personnel during all project phases, from initial development through implementation.

Reporting to the National Partner Success Team Manager and collaborating with a highly engaged team of talented Project Managers, Business Intelligence Analyst, Subject Matter Experts, and Systems Analysts.

**How you will make an impact**

Generally:

- Lead a high-quality general new business onboarding projects that delivers through to go-live, first patient engagement, through to the warranty period;
- Participate/lead in respective client meetings and day to day client communications;
- Work with vendors, third parties, and partners to integrate processes and manage collaboration efforts;
- Make pervasive project details related to the new business, including challenges, the services we need to bolster, and the competitive aspects of opportunity;
- Maintain connected to industry trends and customer success related advancements in order to make appropriate recommendations to the business; and
- Provide voice of the customer in support of both strategic and operational initiatives.

Planning:

- Ensuring that new business requirements are designed and implemented as per partners expectations and BioScript best practices;
- For each project, develop a project charter to include project governance, scope and objectives, involving all relevant stakeholders and ensuring feasibility and strategic alignment;
- Develop comprehensive project plans that merge customer requirements with company goals and coordinate various stakeholders and technical personnel during all project phases, from initial development through implementation;
- Collaborate with stakeholders to document a clear vision and requirements, and set realistic project timelines, and providing visibility to project statuses to the organization;
- Effectively allocate the required resources to project activities;
- Establish all appropriate plans at the start of the project (ie. communication plan, meeting cadence, etc);
- Minimize risk exposure and risk on projects through early identification and by providing thoughtful and timely recommendations for risk management; and
- Determine the objectives and measures upon which the project will be evaluated a its completion.

Implementing:

- Execute the required project activities according to the project schedule;
- Coordinate and lead both internal and external stakeholder meetings throughout the duration of project, ensuring team members from all areas are completing project tasks as planned;
- Follow a governance structure to ensure timely project status reporting to leadership, and ensure key stakeholders are informed throughout all phases of the project;
- Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements;
- Set up and maintain all applicable project files to ensure that all project-related information is appropriately documented and stored;
- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards; and
- Ensure compliance to regulatory, quality, ethics, and legal for all projects.

Controlling:

- Continually ensure that the project deliverables are on time, within scope and budget as per project schedule and appropriate plans;
- Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project; and
- Manage accountability, track project status, manage and escalate project issues and risks as appropriate. Report and escalate to management as needed.

Closing:

- Evaluate the outcomes of the projec