Technical Information Specialist

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

As a Technical Information Coordinator, your primary focus revolves around creating and managing specifications within Laboratory Information Management Systems (LIMS), particularly Starlims. You play a pivotal role in ensuring that accurate specifications are in place for new products, facilitating testing processes and contributing to stability programs. Your responsibilities encompass coordinating with various teams, including samplers and Quality Control (QC), to maintain efficient and compliant operations.

**You’re good at**:

- Specification Management: Utilize LIMS, specifically Starlims, to create and manage specifications for new products. These specifications outline the parameters and requirements for testing procedures, ensuring alignment with regulatory standards and internal protocols.
- Stability Program Contribution: Contribute to stability programs by categorizing products and defining sets of conditions for expiration date studies. Coordinate the initiation of studies and protocols within LIMS, facilitating the testing process.
- Laboratory Coordination: Collaborate with samplers responsible for conducting tests by coordinating sample collection and testing schedules. Ensure that samples are appropriately labeled and documented within LIMS for traceability and accuracy.
- Protocol Management: Create and manage protocols within LIMS for various testing procedures and stability studies. Ensure that protocols adhere to established guidelines and are communicated effectively to relevant teams.
- QC Team Collaboration: Work closely with the QC team to review testing results and ensure that specifications and protocols are followed accurately. Collaborate on any deviations or discrepancies identified during testing.

**You Have**:

- Stability Knowledge: Understand how products are tested and how long they last on the shelf.
- ICH Q2 Understanding: Know the basics of validation principles and analytical methods.
- GMP Processes: Get why specifications are important for product quality and safety in manufacturing.
- Laboratory Experience: Have practical experience working in a lab environment.
- LIMS Proficiency: Skilled in using Starlims or similar for data management and protocol creation.

**What’s in it for you**:

- Dynamic Role: Enjoy diverse responsibilities, from creating specifications to coordinating testing procedures, offering continuous learning and growth.
- Impactful Contributions: Take pride in directly contributing to product quality and safety, ensuring compliance with regulatory standards.
- Collaborative Environment: Thrive in a team-oriented setting, working closely with various departments to achieve common goals efficiently.
- Cutting-Edge Technology: Utilize state-of-the-art systems like Starlims, enhancing technical skills and streamlining processes for maximum efficiency.

**You get**:

- Great healthcare benefits (including health and personal spending accounts)
- Vacation and wellness days
- Employee appreciation events
- $200 per year to spend on company products
- Employee discount pricing on company products
- Employee assistance program
- RRSP contributions
- Optional access to your pay as soon as you earn it (at no additional cost or fees)

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.