Hosts - Black Pearl

3 days ago

Toronto, Canada Toronto, ON Full time

Reporting to the Front of House management team, the **HOSTS** is the first and last impression for our guests, and as such, this role should never be undervalued. The **HOSTS** is a personal representation of the service and overall brand experience. Whether guests are waiting to be seated, picking up a take-out order, or inquiring about the restaurant, it is the job of the **HOSTS** to ensure our guests feel welcomed and appreciated.

**DUTIES & RESPONSIBILITIES**:

- Create a positive guest experience that begins with a friendly greeting and warm smile
- Accurately take reservations that optimize each service period
- Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
- Escort guests to their table, engage them in conversation and seat them accordingly
- Recognize and acknowledge repeat guests
- Maintain knowledge of menu items, table numbers and server sections
- Assist with take-out orders and ensure orders are prepared as requested

**SKILLS & QUALIFICATIONS**:

- 2+ years’ experience in similar high-volume environment
- A positive, energetic outlook and a keen eye for detail
- Enjoys working with people and has a passion for hospitality
- Excellent organization and time management skills
- Ability to proactively anticipate guest needs and exceed expectations
- Excellent communication skills; verbal and written
- Able to work under pressure and excel in a fast-paced environment
- Understands the dynamic of a team working towards the common goal

**WHY WORK FOR US?**
- Competitive Wages
- Discounts at all associated venues
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Training and Development
- Growth Opportunities
- Training and Development and Education Reimbursement

**SCALE HOSPITALITY GROUP** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Discounted or free food
- Wellness program

Supplemental pay types:

- Tips

Application question(s):

- Are you located in Toronto, ON?
- Are you legally eligible to work in Canada and have a valid SIN?

Work Location: One location

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