Case Manager, Customized Employment Specialist

**Location / **Lieu: Mission, BC

**Position / **Poste: WorkBC Case Manager, Customized Employment Specialist - Full Time
- **Who is March of Dimes Canada?**_
- From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit organization. We work for people with disabilities and seniors, helping them with daily living, rehabilitation, and employment._
- March of Dimes Canada, Employment Services works with communities, businesses and individuals to create sustainable employment opportunities. We offer services designed to meet each job seeker’s unique needs and enable them to reach their employment goals._
- March of Dimes Canada is currently hiring a _**WorkBC Case Manager, Customized Employment**_ _**Specialist **_(also known as a Vocational Rehabilitation Specialist). WorkBC is a BC government program that connects job seekers and employers - helping people find jobs, explore career options and improve their skills, and helping employers find the right talent and grow their businesses_**.**
- Customized Employment (CE) is a flexible process designed to personalize the employment relationship between a job seeker and an employer in a way that meets the needs of both. CE involves providing individualized employment services to job seekers with complex needs and / or barriers to achieving and maintaining employment._
- **Why join March of Dimes Canada?**_
- _Deeply satisfying work_
- _Competitive salary with one of the most respected agencies in Canada_
- _Competitive employer-paid benefits package (including Extended Health Care, Prescription Medication coverage, Vision Care, Paramedical, Dental Care, Group Life Insurance, Short Term Disability and Long-Term Disability)_
- _Employee Assistance Program and additional access to Wellness programs_
- _Pension plan_
- _Paid sick time and paid Wellness days_
- _3 weeks’ vacation time_
- _Extensive Professional Development opportunities including access to 180 self-paced courses (English and French) through March of Dimes Canada Training Institute, with select courses already pre-approved for CCDP credit through BCCDA, we well as regular access to March of Dimes Canada Webinars._

**Duties**:

- Accept referral and review the client plan / documentation as provided by the referral source;
- Work with adults who have disabilities and are challenged by employment barriers to identify barriers to employment, strategies to overcome them, and, where appropriate, refer to additional services for further assistance and / or diagnostic assessments;
- Provide employment and motivational counseling;
- Deliver Customized Employment services, including completion of Discovery Assessment and Employment Profile, Job Carving and on-site Job Coaching to assist job seekers to achieve sustainable employment;
- Liaise with employers for the purpose of Job Development, in order to find paid employment for job seekers with disability-specific barriers to entering the workforce;
- Case manage services to ensure timely and cost-effective service delivery;
- Complete required service reports;
- Achieve quality service standards for client satisfaction, timely delivery of service and employment outcomes.

The WorkBC Case Manager, Customized Employment Specialist may be required to work some evenings and weekends.

**Qualifications**:

- Post-Secondary Certificate, Diploma or Degree relevant to providing services to people with disabilities;
- Working towards or holding an associated relevant professional certification (i.e. Certified Career Development Practitioner (CCDP), Registered Rehabilitation Professional (RRP), or Certified Vocational Rehabilitation Professional (CVRP);
- Minimum of two years’ experience working in Employment Services / Vocational Rehabilitation with people with disabilities;
- Sensitivity to issues / barriers that people with disabilities experience;
- **Demonstrated experience in**:

- Assessing complex client needs in specialized areas, such as physical limitations, developmental disabilities, mobility skills, and cognitive, social and emotional barriers;
- Interpreting clinical assessments;
- Delivering customized employment, job coaching and job development services;
- Familiarity with current methods of career counseling, vocational rehabilitation, including assessment, service planning, job search skills, job analysis and job placement;
- Excellent written and verbal communication and customer service skills;
- Well-developed time management, organization and teamwork skills;
- Demonstrated ability to prioritize, work well under pressure and meet deadlines;
- Proficient in Microsoft Office suite; familiarity with ICM is an asset;
- Ability to document, maintain records and write reports;
- Valid driver’s license and access to a reliable vehicle.

**Name**: Camilla Bastos

**Position**: Program Assistant, Employment