Sales Trainee

2 weeks ago

Edmonton, Canada Upper Canada Forest Products Full time

**Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood and softwood lumber, as well as a full line of decorative panels.

**About the Role**: The Sales Trainee role is a critical role to the continued growth of our business. This position provides practical experience and training in product knowledge, supply chain, operations, account management, industry practices and business operations. This role prepares you to support the needs of our new and existing customers from the sales desk where you can effectively support the existing outside sales team while developing your own portfolio of accounts. This role prepares you to move to an Outside seller role to develop and maintain relationships with a broader number of customers and potential customers through providing solutions and options that respond to their needs.

**Responsibilities**:
The **Sales Trainee **is responsible for:

- Developing and maintaining a high level of product knowledge and remaining current on trends within the industry.
- Learns the Sales Process by rotating through various tasks and responsibilities learning the various stages of the sales process
- Acts as an ambassador of UCS - exemplifying our values by “Delivering the Difference” to our customers on every interaction.
- Assists on the desk by answering inquiries and assisting customers.
- Provides additional administrative support to sales representatives
- Practices sales strategies by calling clients - both active and inactive clients to provide possible solutions.
- Be a positive contributor to the team and the Division through supporting colleagues and being respectful of each other.
- Responsible to understand and promote company programs
- Responsible to answer customer questions about credit terms, products, pricing and availability.
- Maintain records as required and enter data into Sales Force i.e. call reports, call plan, fast quotes.
- Other duties as assigned.

**Skills & Requirements**:

- Post-secondary degree in business is an asset.
- Curiosity and a strong service minded approach
- Persistence is a must
- Must have an openness to learn and grow
- Excellent oral and written communication skills.
- Result and action oriented.
- Understanding of the Sales Process and dynamics.
- A commitment to excellent customer services.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Able to work in a fast-paced environment.
- Proven sales and customer service ability.
- Outgoing, creative, energetic and flexible personality.
- Strong ability to influence others.
- Possess self-drive.
- Undeniable work ethic.
- Must possess a valid driver’s license.
- Experienced with various technologies (CRM, PowerPoint, Microsoft office, etc.).

**Why work at Upper Canada Forest Products?**
- Our hands-on training program is designed to provide the skills needed to build a successful career in sales.
- We are a dynamic company and provide fast growing careers for great people.
- We have multiple locations, “promote from within” philosophy, and have the option for mobility.
- Privately owned company
- Paid vacations and holidays
- Comprehensive company paid benefits
- Employee referral incentive pay
- Tuition assistance
- Paid volunteer day.

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