Product Consultant

1 week ago

Vancouver, Canada Everything Wine- Libations Full time

**Job Position: Product Consultant**
**Reports to**: Store Manager at Libations 962 W. King Edward Ave
**Availability Required**: Friday - Monday (plus one additional day)

There is potential for growth with this position (for example: becoming a buyer, or product specialist, or a supervisor)

**Key Accountabilities**:

- To provide a positive experience for all our customers
- Ensure that all customers are greeted in a warm and friendly manner
- Utilizing your knowledge and passion for wine, beer and spirits when assisting all customers
- Make all customers aware of current sales and promotions
- Take every opportunity to be restocking and facing the shelves so that the store is always looking its best
- Assist in the unloading and shelving of all orders as they arrive at the store

**Skills**:

- Strong understanding of POS system
- Ability to consistently lift up to 30lbs
- Verbal and written communication skills
- Critical thinking, problem solving and decision-making skills
- Customer service and selling skills
- Effective Time management skills
- Customer conflict resolution
- Understanding of basic computer and technology functions

**Personality Traits**:

- Welcoming and friendly
- Works well with others
- High Integrity
- Detail oriented
- Resourceful
- Self-starting and motivated to contribute
- Coachable
- Desire to be developed and grow

**Qualifications**:

- 2-3 years retail or customer service experience
- WSET Level 1 or applicable knowledge of the industry is an asset
- Serving it Right certificate

**Company Traits**:

- Inclusive and open-minded
- People focused
- Innovative
- Authentic
- Collaborative
- Growth Oriented

Pay: From $17.75 per hour

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vancouver, BC V5Z 2E2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- liquor industry: 1 year (required)

Work Location: In person

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