Crew Chief/supervisor

1 week ago

Bedford, Canada IHOP Full time

We are seeking for passionate and enthusiastic individuals to join our team at **IHOP** in **Bedford** as **Crew Chief/ Server Supervisor**.

We are looking for weekday evening availabilities, and weekend open availabilities.

The Crew Chief will assist in directing Team Members in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.

**KEY RESPONSIBILITIES**
- Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business. Assist in assigning Team Member duties and responsibilities and encouraging teamwork.
- Assist in conducting orientation and training for new Team Members and give refresher training to current Team Members, when needed.
- Supervise Team Member performance and conduct in accordance with Company policies.
- Observe guest reactions to quality of food and service.
- Review all time cards (or time reports) daily as required by Unit Manager.
- Adjust schedule to meet the needs of the restaurant.
- Enforce portion control per Standard Operating Procedures. Check deliveries for proper quantity, quality, pricing, completeness of order, breakage and spoilage.
- Maintain tight security.
- Control waste.
- Perform administrative/accounting, and other duties assigned by by Manager or Assistant Manager.

**REQUIREMENTS**
- A minimum of 1 year experience in serving supervisory role
- In-depth knowledge of front of house responsibilities
- Planning and multi tasking
- Ability to work well in a stressful and fast-paced environment
- Excellent problem solving and conflict management abilities
- Outstanding communication and organizational skills
- Able to demonstrate leadership capabilities
- People management - mentoring, coaching, development, providing constructive feedback, etc.
- Food safety certificate - asset

**As part of our team we offer you**:

- Great support system to ensure the success of you and your business
- Comprehensive training
- Group Benefits including medical, dental, vision and life insurance
- Free uniforms

If this sounds like an opportunity for you, please forward your resume detailing your supervisory aptitude and leadership skills.

Thank you for your interest in this position, however, only those applicants considered for further follow-up will be contacted.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $14.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Bedford, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you work weekends?
- What is your availability?

**Education**:

- Secondary School (preferred)

**Experience**:

- supervisory: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location

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