User Support Technician
21 hours ago
Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Computer and technology knowledge**:
- Android
- Information Technology Infrastructure Library (ITIL)
- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- File management software
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Image editing software
- Project management software
- Programming software
- Website creation and management software
- Web service design
- Mapping and data visualization software
- Database software
- Programming languages
- Data analysis software
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- Wireless networks
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Health benefits**:
- Dental plan
- Health care plan
-
User Support Technician
2 weeks ago
Burnaby, Canada Squirrel Systems of Canada Ltd Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
User Support Technician
1 week ago
Burnaby, Canada Artron Bioresearch Inc. Full timeEducation: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...
-
User Support Technician
5 days ago
Burnaby, Canada INI POS Solutions Full timeEducation: College/CEGEP - Experience: Experience an asset **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide business systems, network and Internet...
-
User Support Technician
22 hours ago
Burnaby, Canada Omni Logic Solutions, Inc Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Consulting firm **Tasks**: - Respond to users experiencing difficulties with computer - Consult...
-
User Support Technician
3 days ago
Burnaby, Canada Switchboard Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Asset languages**: - Hindi - Panjabi; Punjabi - ** Work setting**: - Computer hardware or software retailer/wholesaler - Willing to relocate - Help...
-
User Support Technician
3 days ago
Burnaby, Canada DP World Vancouver Full timeSmarter trade. Better lives. As a new world takes shape, DP World enables smarter trade and improves lives. Our modern, strategically positioned marine terminals and logistics parks have the speed, reliability and reach to ensure your cargo gets to where it needs to be - but what sets us apart is our team of experts with our unceasing commitment to...
-
user support analyst
1 week ago
Burnaby, Canada Government of Canada Full timeOverview Languages: English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Computer science Network and system administration/administrator Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Work...
-
user support analyst
1 week ago
Burnaby, Canada Umbrella Consulting Full timeJob details Location Burnaby , BC V5C 6P9 Salary 36.60 hourly / 35 hours per week Terms of employment Permanent employment Full time College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Computer science Network and system administration/administrator Experience Experience an asset Work must be completed at the...
-
End User Support Specialist
2 weeks ago
Burnaby, Canada Happy Planet Foods Inc Full time**ROLE**:End-User Support Specialist **REPORTS TO**:IT Operations Manager **LOCATION**: Burnaby We are looking for an **End User Support Specialist **to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user...
-
IT Support Technician
2 weeks ago
Burnaby, Canada Community Therapists Full time**IT Support Technician (Part-Time) Wanted** We are a private health care company and leading service provider to the insurance industry in British Columbia. We are guided by values of accountability, respect, integrity, grit, long-term focus, ‘being the change’ and continuous improvement. As a progressive employer, we reward initiative, results, and...