Customer Service Representative

3 days ago

Calgary, Canada Lake Bonavista Community Association Full time

**Position Title**: Customer Service Representative

**Type**: Part time, 20-25 hrs/week

**Reports to**: General Manager

**Company Overview**:
The Lake Bonavista Community Association (LBCA) is a registered non-profit organization under the Societies Act of Alberta. It is governed by a volunteer Board of Directors and supported by dedicated staff and volunteers. The LBCA recreation facility features two ice rinks, a gymnasium, a fitness studio, multi-purpose rooms, and office spaces.

**Position Summary**:
The Customer Service Representative serves as a primary point of contact for LBCA customers, addressing inquiries, resolving issues, and ensuring a positive experience. This role involves processing registrations, bookings, payments, and other administrative tasks while maintaining accurate records. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment are essential for success in this role.

**Responsibilities**:

- Provide friendly, professional customer engagement while actively listening and addressing concerns.
- Maintain and update customer records in the LBCA database.
- Process registrations, facility bookings and payments for drop-in sessions, programs, and events.
- Support special events, including evenings and weekends, as needed.
- Assist with facility setup and takedown as required.
- Learn and utilize LBCA digital platforms, including Active Net, WordPress, SharePoint, social media (Instagram, Facebook), Microsoft Office, and other relevant systems.

**Qualifications**:

- Ability to learn and adapt in a fast-paced environment.
- Strong administrative and organizational skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office programs and various social media platforms.
- Experience with Active Net is an asset.
- Bookkeeping experience is an asset
- Experience in website and social media management is an asset.

**Schedule**:

- 4-8-hour shifts Tuesday - Friday
- Evenings and Weekends as needed
- Shifts may vary based on facility and office needs

**Compensation**:

- $15.00-$20.00/hour

**Job Types**: Part-time, Permanent

Pay: $15.00-$20.00 per hour

Expected hours: 15 - 25 per week

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

  • Customer Service Representative

    3 days ago

    Calgary, Canada Rough Ashlar Management Full time

    Rough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our...

  • Customer Service Representative

    1 week ago

    Calgary, Canada Jay's Metal Products Full time

    Jay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. We look for exceptional, diverse people with an entrepreneurial spirit who want to join an innovative and rapidly...

  • Customer Service Representative

    6 days ago

    Calgary, Alberta, Canada Homes Alive Pets Full time $35,000 - $50,000 per year

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Customer Service Representative

    4 days ago

    Calgary, Canada Cornerstone Building Brands Full time

    Job DescriptionPOSITION SUMMARY:  Ply Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service . Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries....

  • Customer Service Representative

    1 week ago

    Calgary, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...

  • Customer Service Representative

    22 hours ago

    Calgary, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Customer Service Specialist

    22 hours ago

    Calgary, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...

  • Customer Service Representative

    5 days ago

    Calgary, Canada Armtec Inc. Full time

    **Customer Service Representative - Inside Sales** **Reports To**:Director of Sales**: **Summary**: The Customer Service Representative works together with the existing Sales team to achieve the annual sales budget through the promotion of Meridian products. This is accomplished by working together with the RSM’s and the dealer network as calls come in...

  • Customer Service Representative

    1 week ago

    Calgary, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for part-time Customer Service Representatives to join our team in north Calgary (304 - 35 Avenue NE) and our downtown location (606 5 Ave SW ). Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada AutoCanada Inc. Full time

    **C**ustomer Service Representative** **Courtesy Collision - AutoCanada Collision Centres** **Location, On-Site** **Schedule**:Monday to Friday, 8 am - 5 pm **Courtesy Collision Centre** is looking for a **Customer Service Representative** located in **Calgary**. We are a growing team with opportunities for career advancement. **Benefits**: -...