Community Ambassador, Enhanced Safety Network

**Key Areas of Responsibility**:

- Receive contact referrals and connect directly to community members through engagements such as one-on-one interactions, in-person and virtual consultations, community events, webinars, and others
- Ability to provide outreach and service in “non-traditional” and culturally appropriate, community-based ways that are responsive to the needs of communities impacted by violence and social determinants of health.
- Provide culturally aware prevention and intervention services to network and community members, who advocate and implement activities through service coordination, education/workshops, and training supports, parenting skills development, cultural and community education, mental health supports.
- To liaise, consult and collaborate with key stakeholders in the community: City services, Toronto

Community Housing Corporation, Provincial Youth Outreach Workers, mental health and employment focused agencies and other service providers as required regarding the needs of families impacted by violence.
- Facilitate the delivery of information to the community, through multilingual, multi-platform engagement methods through culturally appropriate engagement and outreach sessions.
- Provide navigation supports on how to connect to appropriate services and follow up with network members when needed.
- Help individuals and families develop a plan for system navigation, including scheduling check
- ins and reminders.
- Assist Safety Network Project Coordinator in establishing relationships with relevant community groups such as landlords, superintendents, building managers and tenant groups to increase engagement and uptake in the pilot program.
- Participate in community health and social services education opportunities through agency site-visits, tours, and workshops.
- Receive support from and work in collaboration with the Safety Network Coordinator
- Attend regular team meetings for updates; coordination support.
- Attend all relevant training opportunities provided by the Safety Network Project Coordinator, the City, agency partners etc.
- Attend and contribute to monthly planning meetings with Project Coordinator to further enhance the plans for each network.
- Participate in professional development opportunities to lead fellow ambassadors in mentorship, advisory and education supports
- Complete and submit Safety Network Ambassador reports at the end of each shift to identify outreach findings and trends
- Ability to research and connect parents, caregivers and family members to programs and services
- Remain agile and ready to adapt to developing pilot needs

**Educational and/or Professional Qualifications**:

- Diploma in social services or a field relevant to youth development, family development, social justice systems, or equivalent combination of education and experience.
- Lived experience and/ or experience working with Indigenous Peoples, Black Peoples and

Newcomer communities, and/or organizations is an asset.
- Lived experience and/ or experience working with most vulnerable gang involved youth and/ or families in conflict with the law, social justice systems and/ or marginalized communities.
- Experience working in one of the east, west or central districts is an asset.
- Knowledge of and sensitivity to the life experiences and needs of families impacted by violence in marginalized communities.
- Experience identifying community and youth needs and provide guidance to residents in navigating barriers around community safety.
- Experience with engagement, outreach and making referrals in the lens of family and youth development within crime and violence.
- Experience with adult education principles, practices, training, and evaluation methodologies.
- Fundamental knowledge of community development, planning and community-based safety issues.
- Excellent interpersonal skills to deal effectively with community members
- Experience in organizational skills and the ability to handle multiple tasks simultaneously and meet deadlines.
- Knowledge of a second language is considered an asset

**Significant Working Conditions**:

- Ability to work flexible hours including rotations evenings and weekends
- Ability to travel across Scarborough to a variety of community settings
- Valid driver’s license and access to car considered a significant asset

**Salary**: $21.74-$24.59 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Scarborough, ON M1K 2S3: reliably commute or plan to relocate before starting work (required)

Work Location: In person