Grocery Lead

2 days ago

Langley, Canada Aura Natural Market Full time

Are you passionate about health and wellness? Do you take pride in providing an exceptional customer experience? Are you looking for a work environment that provides opportunity for growth and development? If you answered yes to any of the questions above, Aura Natural Market may be the perfect fit for your next role.

We at Aura Natural Market believe in the healing properties of nutrition and are enthusiastic about sharing this passion with our valued community. We are looking for a Grocery Lead to join us who is just as dedicated as we are in providing exceptional customer service and shares our passion. This role will be responsible for overseeing the day to day ordering and receiving of grocery items in our Langley grocery department.

Some of the responsibilities of the role are, but not limited to:

- Take direction from Grocery Manager on the day to day functioning of grocery and produce department
- Ensure that departmental goals are met, while adhering to the approved budgets
- Maximize sales and profitability through effective and creative merchandising
- Efficiently stock, rotate and display products in a neat, organized and appealing manner
- Ensure grocery pricing is accurate and up to date in the system
- Order and maintain products assigned on the updated vendor list
- Handle customer inquiries, requests and complaints in a prompt, polite and efficient manner
- Comply with Occupational Health and Safety, food safety, and other regulatory requirements and procedures
- Build strong relationships with customers and vendors
- Provide additional customer service support and merchandising support as needed
- Online orders being fulfilled
- Ensure inventory is being received properly
- Assist with juice bar as needed

What we are looking for:

- At least 2 years of grocery experience
- Although not required, experience handling produce would be deemed a major asset
- Previous experience working with and managing budgets
- Comfortable with technology
- Understanding of nuances of sourced items
- Exceptional relationship building skills
- Is a good listener and driven to educate others

What we can offer you:

- Competitive compensation
- Opportunities for professional and personal growth
- A supportive and tight-knit work environment that allows for autonomy and decision making
- Continued education in natural nutrition and wellness
- Employee store discount

**Job Types**: Full-time, Part-time, Permanent

Pay: From $19.00 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- On-site parking
- Paid time off
- Store discount

**Experience**:

- Grocery: 2 years (required)

Work Location: In person

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