Program Administrator, College of Pharmacy and Nutrition

**Program Administrator, College of Pharmacy and Nutrition**:
medSask is the provincial drug information service that provides healthcare professionals and the general public with access to on-demand, accurate, evidence-based drug information. medSask contributes to undergraduate education at the University of Saskatchewan, College of Pharmacy and Nutrition, offers continuing education for healthcare professionals, and collaborates on drug-therapy projects with other health organizations.

USask Continuing Pharmacy Education (CPE) is based out of the University of Saskatchewan, College of Pharmacy and Nutrition. We develop, implement, support, and evaluate continuing education and continuing professional development opportunities for pharmacists, pharmacy technicians, and healthcare professionals. USask CPE collaborates on continuing education courses with other health organizations and partners nationally.

**Primary Purpose**: To provide comprehensive administrative assistance and ensure the efficient operation of activities. This position plays a crucial role in facilitating communication, documentation, and coordination among various stakeholders involved within the units.

**Nature of Work**: Reporting to the Director, this position is part of a collaborative, cross-functional team dedicated to delivering proactive, high-quality service to clients, stakeholders, and internal teams.

The work is of moderate complexity and highly detail-oriented, requiring the ability to prioritize tasks in a fast-paced environment with frequent interruptions and shifting demands. A proactive approach is essential, including anticipating needs, problem-solving, and maintaining accuracy under tight deadlines.

Given access to sensitive and confidential information, the role requires discretion and sound judgment. The position also plays an important part in supporting the College’s goals through clear, diplomatic communication and adaptable, solutions-focused coordination.

**Accountabilities**:

- Office Administration: Perform a variety of general administrative tasks to support daily operations, including managing correspondence, scheduling meetings, maintaining office supplies, and ensuring smooth workflow across the team
- Course Template Development: Build and manage course templates within the registration system and the Canvas learning management system, ensuring all course components are accurately set up and aligned with program standards
- Registration Management and Reporting: Maintain up-to-date course registration records, troubleshoot registration issues, and compile data for internal and external reporting purposes. Ensure data accuracy and confidentiality at all times
- Record Keeping: Organize, update, and maintain records and documentation in accordance with organizational policies and regulatory requirements, supporting both operational efficiency and compliance
- Client and Stakeholder Communication: Provide prompt, respectful, and professional communication with clients, learners, stakeholders, and members of the public, both in writing and verbally. Address inquiries and issues with a service-oriented approach
- Website Support: Collaborate in the design, content management, and ongoing maintenance of the medSask and USask Continuing Pharmacy Education (CPE) websites. Ensure accuracy, accessibility, and user-friendly functionality
- Event Planning and Coordination: Support the planning, coordination, and execution of educational events, including webinars, workshops, and conferences. Tasks may include scheduling, logistics, promotion, registration, and follow-up
- Team Collaboration: Contribute actively to a positive, respectful, and collaborative team environment. Share knowledge, support colleagues, and engage in continuous improvement of processes and services.

**Qualifications**:
**Education**: Completion of an undergraduate degree is required. A combination of education and experience may be considered.

**Experience**: A minimum of three to five years of administrative experience is required, preferably within a post-secondary or healthcare education environment. Prior experience supporting program teams or senior leaders—particularly within the University of Saskatchewan, the College of Pharmacy and Nutrition, or a similar academic or health-related organization—is a strong asset.

Familiarity with complex administrative systems and processes is essential, along with demonstrated experience managing confidential information and balancing multiple priorities in a fast-paced setting. Experience working in diverse and inclusive environments is required. Background in program development or continuous improvement initiatives are considered valuable assets.

**Skills**:

- Excellent interpersonal skills, with a demonstrated ability to build and maintain positive relationships with internal teams, external stakeholders, and the public
- Sound professional judgment, discretion, and the ability to m