Yearbook Team Lead

5 days ago

Burlington, Canada Edge Imaging Inc Full time

**About Edge**

Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 400 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario. Servicing over 2,300 schools across Canada. Edge Imaging is committed to prompt, efficient, friendly service and quick turnaround times.

We proudly remain 100% Canadian owned and operated. As a result of our growing business, we are looking for a talented, dedicated and enthusiastic individual to join our team.

**About the Role**
- This role is a supporting role in our yearbook department.

**Duties and Responsibilities**
- Provide support to the yearbook team to ensure timely and accurate delivery of the product
- Assist in setting up yearbook accounts and contracts
- Assist with the submission of yearbook content
- Provide support for general yearbook software questions
- Setup yearbook account activation
- Assist the yearbook manager with building a print schedule with both in-house and third-party printers
- Ensure that yearbook jobs are created and entered into the Company’s system correctly and timely
- Distribute yearbook materials to the school associations as needed
- Communicate effectively with school associations as well as company staff
- Assist the sales and field staff as needed
- Other duties and responsibilities may be assigned to meet business needs
- Supporting role for supervisor/manager; assisting with training and answering daily procedural questions
- Salary position
- Knowledgeable in all aspects of the department(s)
- Point person for rushes, one off situations, problem jobs or those requiring extra attention
- Assisting supervisor/manager in delegating tasks and ensuring task tracking is kept up to date

**Qualifications**
- Excellent verbal and written communication skills
- Knowledge of Edge internal systems a great asset
- Strong interpersonal skills
- Good team player
- Willingness to take on new challenges
- Demonstrated problem resolution and customer service skills in working with clients
- Ability to work alone with little supervision
- Organized and efficient time management
- As per Edge company vaccination policy, all team members are encouraged to be fully vaccinated against COVID-19

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