Housekeeping Attendant

This Position will not be good for a student that may be going back to school in September due to that you will have shifts during the week day.

**This position will be part-time leading into full-time.**

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
**Responsibilities**:
Cleans and services assigned guest rooms, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming, in a timely and organized manner in accordance with set standards and procedures. Maintain a clean and organized work area.

Change and replenish bed linens, towels and guest amenities, as needed
Notifies Housekeeping Manager / Team Lead when service is complete, so rooms may be inspected and ready for sale
Reports any rooms unable to be serviced within appropriate time standards to the Housekeeping Manager
Reports needed repairs or any unsafe conditions to the Maintenance Manager or Housekeeping Manager
Report any accidents or injuries
Reports any unusual or suspicious persons/activities to the manager
Maintains linen cart and supplies in a neat and organized way in compliance to standards
Responsible for removal of linen from the floors to the laundry department
Maintains security of equipment, keys and supplies
Reports lost and found articles left behind to the Housekeeping Manager or Front Desk in a timely fashion and secures these items at the end of shift
Welcomes and acknowledges guests and responds quickly to their requests in a friendly manner. Follows up to ensure guest satisfaction
Maintains a professional appearance by wearing provided uniform and name tag
Ensures security of guest rooms and privacy of guests
Maintain confidentiality of guest information and hotel
Follows company policies and procedures
Remove garbage and recycling from all guest rooms and properly sorts it to be placed in recycle totes
High dust, low dust, surface clean
Vacuum all carpeting areas of the hotel that is assigned
Ability to push and pull a loaded housekeeping cart and other work-related equipment
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for extended periods of time
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Ensure sufficient supplies are available to complete tasks required
Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures
Develop and maintain positive working relationships with others
Follow all Hotel and Housekeeping policies and procedures
Follow all Hotel emergency procedures
Follow all company and safety and security policies and procedures
Other duties as assigned by Management

**Qualifications**:
Ability to multi-task with excellent time-management skills
Ability to communicate effectively
Ability to follow instruction
Ability to provide outstanding customer service
Consistent and efficient
Work independently and as part of a team
Excellent attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally always
Takes personal responsibility for equipment, ensuring it is always operated correctly and secure
Excellent customer relations
Adaptable to change and be able to handle multiple priorities under pressure
Eager and focused to exceed guest expectations
**Shifts include days, weekends, and holidays, shifts may start early morning or late evening depends on demand for cleaning.**

**NOTE**:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

**Job Types**: Full-time, Part-time

Pay: $16.55 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday

Ability to commute/relocate:

- London, ON N6E 1L5: reliably commute or plan to relocate before starting work (required)

Work Location: In person