Director of First Impressions

3 days ago

Oakville, Canada All Shield Corporation Full time

**About the Role**:
**Key Responsibilities**:

- First point of contact for clients, either by phone or at our front desk.
- Develop a detailed understanding of our products and processes.
- Open incoming office mail and direct accordingly.
- Send out customer cheques by mail as required.
- Printing, photocopying and scanning.
- Maintain a digital file for receiving mail.
- Monitor inventory of office supplies and order supplies as approved by the Director, Customer Service and Administration.
- File paperwork and update databases, ensuring that records are current, accurate and legible.
- Maintain strict confidentiality and security of business information.
- Draft presentation materials such PowerPoint slides, handouts, and agendas.
- Prepare items for shipping and liaise with local providers for pick-up and delivery
- Arrange/book for lunch meetings and other events.
- Responsible for maintaining kitchen supplies/ facilities duties - main contact for property maintenance.
- Maintain a log of incoming mail, dealer cheques and remittances.
- Responsible for making travel arrangements.
- Edits and proofreads documents to ensure accuracy when asked.
- May perform duties involving simple mathematical calculations.

Performs other related duties as assigned.

**Qualifications**
- Bachelor’s degree or equivalent experience preferred.
- 3+ years in a customer-facing or administrative role; hospitality experience is a plus.
- Exceptional verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable demeanor.
- Proficiency in Microsoft Office Suite and basic office equipment operation.
- Ability to multitask and manage time effectively in a fast-paced environment.

**Key Competencies**:

- Professionalism and polished presentation
- Customer service orientation
- Attention to detail
- Problem-solving and adaptability
- Team collaboration

Workwolf

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