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Dog Daycare Client Services and Attendant

2 weeks ago

Toronto, Canada Camp Canine Full time

**About Us**

Camp Canine is a premier dog daycare, boarding, and grooming facility dedicated to providing a safe, fun, and enriching environment for dogs. We take pride in offering exceptional care and service to both pets and their owners.

**Position Overview**

We are looking for an enthusiastic, responsible, and dog-loving individual to join our team as a **Dog Daycare Attendant & Front Desk Receptionist**. This hybrid role requires someone who can multitask between handling dogs in our play areas and providing top-notch customer service at the front desk.

**Key ResponsibilitiesDog Daycare Attendant Duties**:

- Supervise and interact with dogs in group play settings, ensuring safety and positive behavior.
- Monitor dogs for signs of stress, illness, or aggression and intervene as needed.
- Clean and sanitize play areas, kennels, and facility equipment to maintain a safe and hygienic environment.
- Assist with feeding and administering medications as instructed.
- Engage dogs in enrichment activities and playtime.
- Take dogs on walks, ensuring they get their exercise and mental stimulation in a safe, controlled environment.

**Front Desk & Customer Service Duties**:

- Greet pet parents and assist with check-ins, check-outs, and inquiries.
- Schedule appointments for daycare, boarding, and grooming.
- Process payments and maintain accurate client records.
- Upsell services like grooming, extended daycare hours, and packages to customers based on needs and preferences.
- Communicate with pet parents about their dog’s stay, behavior, and any concerns.

**Qualifications & Skills**:

- Passion for working with dogs and ensuring their well-being.
- Strong communication and customer service skills, with a background in sales or retail preferred.
- Ability to multitask and work in a fast-paced environment.
- Comfort handling dogs of all breeds, sizes, and temperaments.
- Previous experience in dog walking is a plus.
- Previous experience in a pet care facility, vet clinic, or customer service role is a plus.
- Ability to lift up to 50 lbs and be on your feet for extended periods.

**Why Join Us?**
- Work in a fun and rewarding environment surrounded by dogs
- Competitive pay and opportunities for growth.
- Hands-on experience in pet care and customer service.
- Employee discounts on services.

If you love dogs, enjoy working with people, and want to be part of a passionate team, we’d love to hear from you

**To Apply**: Submit your resume and a brief introduction about why you’d be a great fit for this role.

**Job Types**: Full-time, Permanent

Pay: $17.20-$19.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person