Field Service Technician

**Field Service Technician**

**Company Description**:
Moventas, a Flender owned company, has 40 plus years of experience in wind turbine gearbox manufacturing. Our mission is to provide innovative drive train solutions to improve wind power competitiveness. We are now hiring a full-time talented Field Service / Shop Technician to join our team based out of Cambridge ON, Canada. This position will require up to 70% travel for up to four (4) weeks at a time.

**Equal Employment Opportunity Statement**
Moventas, a Flender owned company, is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.

**SUMMARY**:To perform up-tower & shop wind turbine repairs and provide technical expertise at customer sites, adding to or preserving the value of customer assets; efficiently executing service orders and ensuring customer satisfaction.

**ESSENTIAL RESPONSIBILITIES AND TASKS**:

- Participate in planning for assigned jobs:
**1. **Gathering and preparing tools, information, personal protective equipment, parts, and other items required for the successful execution of the service order

**2. **Packaging and coordinating with the assigned Planner to ensure all required items are received at the proper time and place

**3.** Make transportation and lodging arrangements, notifying the assigned Planner and Field Service Lead for the job

**4. **Participate in Job Safety Analysis’ prior to every new job.
- Be present at the worksite, prepared and ready to work at the agreed upon time, manage travel delays and communicate changes in travel plans with job Lead. Follow all travel-related policies.
- Perform endoscope inspections, visual inspections, vibration analysis, and similar diagnostic procedures on gearboxes and components on wind turbines at customer sites.
- Repair, remove, and/or install gearboxes and components on wind turbines at customer sites. (e.g. main shafts, pitch tubes, gears, bearings, gearing accessories, brake assemblies, shrink disks, lubrication and filter systems, module sections)
- Provide supplementary services for customers as assigned by job Lead.
- Inspect, properly maintain, and safely operate all personal protective equipment, material handling equipment, vehicles, rigging, and tools prior to and after every use. Follow all equipment procedures and notify job Lead or Field Service Manager immediately of missing, broken, or otherwise inadequate resources.
- Be constantly and fully aware of your surroundings and potential job hazards at all times. Notify Lead or Field Service Manager immediately of safety concerns or potential equipment issues. Stop work immediately if needed to avoid work in unsafe practices. Report all incidents and near misses immediately.
- Complete and submit all job-related documents, reports, and administrative processes in an accurate and timely manner. Be diligent in recording all work performed and parts used.
- Follow all customer and job-specific procedures regarding site check-in, check-out, training, reporting, wrap-up, incident reports, and other similar requirements of working at a site.
- Assist with and support similar responsibilities and tasks in a workshop setting and in the field.
- Safely climb and descend ladders up to 360 feet, work at heights, and observe all safety procedures and practices. Maintain a safe working environment at heights.
- Protect confidential information by not communicating, disclosing, or using for the benefit of self or third parties; maintain the highest degree of honesty and integrity at all times.
- Achieve outcomes using methods that align with Moventas’ mission and values:
**1**. Use data to identify barriers, overcome obstacles, and inform decisions.

**2**. Be financially responsible; avoid waste and keep accurate financial records.

**3**. Maintain confidentiality and be diligent in securing information.

**4**. Demonstrate respect for others and for the work environment.
- Willingness to progress as a technician and take guidance from their superiors.
- Attend training courses, seminars, or “on the job” instruction as directed by the Company.
- Assure proper procedures are followed when working with sub-contractors.
- Appearance presents a positive company image and treats others with courtesy and respect.
- Demonstrates integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis.
- Proactively looks for improvement opportunities to job related processes and procedures and communicate