Care Team Support

7 days ago

Toronto, Canada Possibilities Clinic Full time

The Possibilities Clinic is a dynamic and innovative clinic of medical and mental health professionals. We approach comprehensive assessments and treatments for ADD/ADHD and associated disorders like Learning Disabilities and Tourette Syndrome with a unique team model. Our Assessment and Treatment Teams include experts from psychiatry, paediatrics, psychology, and psychometry. We are well-experienced in administering assessments and treatments virtually, through secure video sessions, all across Ontario. Our clients are children, teens, adults, and families.

**Responsibilities**:

- Ensuring efficient and effective operational performance by working closely with the physicians/clinicians, clients, and billing/financial support.
- Oversees daily operations of the clinic by engaging with other front line staff and client relations, and achieving operational goals.
- Problem solving with senior care team members to support patient cases
- Act as the clinic’s first point of contact for clients and process check-in according to protocol. e.g. validating health card, ensuring that required contract, custody form, etc. have been submitted
- Scan and upload documents as required
- Respond to clients’ basic questions and needs
- pick up phone messages and return calls
- answer phone and respond to callers’ needs
- cancel and reschedule appointments
- Booking clients 17 years and over
- Communicate with outside physicians, labs and other facilities for reports, results and/or referrals
- Book Allied Health appointments
- Post and courier when needed
- Other duties as assigned

**Your Qualifications**:

- 1-2 years experience in a customer service and client facing role is needed
- Completion of a Medical Secretary Course is an asset
- High School Diploma or equivalent Bachelor’s Degree in Business Administration, Health Care Management, or related field preferred
- Healthcare experience preferred

**Your Strengths and Skills**:

- Keen attention to detail
- Very high level of accuracy when working with data
- Commitment to teamwork
- Excellent communication skills (written and verbal)
- Knowledge of virtual systems and meeting technology
- EMR/CRM Experience is an asset
- Strong computer skills
- Effective problem-solving skills
- Ability to maintain confidentiality
- Ability to multi-task, set priorities and manage client concerns

**What We Offer**:

- A supportive environment as an equal-opportunity employer
- A team of colleagues who value the essential role you play in helping others
- A full-time, salaried, 40-hour work week with some flexibility in your work hours
- Easy subway/TTC access
- Team social events
- Opportunities to expand your knowledge across HC disciplines
- Company pension plan
- Extended health care benefits

**COVID-19 Considerations**
- As a healthcare facility, our program follows up-to-date safety guidance from governmental and healthcare associations
- Applicants must comply with our vaccinations policies

**Work Remotely**
- No

**Benefits**:

- Company events
- Company pension
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • Care Support Worker

    3 days ago

    Toronto, Ontario, Canada Kinnect Support Full time

    Job Title: Care Support WorkerJob Type: Full-time / Care Support WorkerCare Support WorkerCompensation: $20 per hourAbout Kinnect Support ServicesKinnect Support Services is a trusted social services partner providing relief staffing to agencies, organizations, and institutions supporting adolescents, youth, adults, and seniors with behavioral, emotional,...

  • Care Support

    3 weeks ago

    Toronto, Canada Kindred Home Care Full time

    We are looking for a Care Support role to join our team! We’re Kindred Home Care a fast-scaling, values-driven company delivering over 25,000 hours of care each week across the Maritimes. Trusted by thousands of families and over 1,000 frontline caregivers, we’ve earned our reputation by being radically responsive and relentlessly people-first. Now,...

  • Receptionist/Care Support

    1 week ago

    Toronto, Ontario, Canada Mino Care Full time $36,000 - $72,000 per year

    About Us: Mino Care is a holistic virtual perinatal health care centre. We offer access to a range ofcustomized culturally safe health care services and supports to navigate reproductive and perinatal health.Job Description – Receptionist/Care SupportMino Care is seeking a compassionate and motivated, Receptionist/Care Support to join our team andperform...

  • Care Support

    4 weeks ago

    Halifax, Halifax Regional Municipality, Toronto, Canada Kindred Home Care Full time

    We are looking for a Care Support role to join our team! We’re Kindred Home Care a fast-scaling, values-driven company delivering over 25,000 hours of care each week across the Maritimes. Trusted by thousands of families and over 1,000 frontline caregivers, we’ve earned our reputation by being radically responsive and relentlessly people-first. Now,...

  • Team Assistant

    1 day ago

    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As a **Team Assistant**, you will provide support for the assigned team in their...

  • Team Assistant

    7 days ago

    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment...

  • Community Care Coordination Support Worker

    3 days ago

    Toronto, Canada Inner City Family Health Team Full time

    **Background**: The Care Coordinator will play a central role in providing comprehensive and compassionate care to individuals experiencing homelessness. This position involves coordinating health services, facilitating access to care, service navigation, referrals, advocacy and accompaniments. The Care Coordinator will work closely with healthcare...

  • Care Coordinators

    4 weeks ago

    Toronto, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and...

  • Care Coordinators

    4 weeks ago

    Toronto, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and...

  • Care Support Assistant

    7 days ago

    Greater Toronto Area, Canada Golden Care Dental Services Full time

    Golden Care Dental Services is Ontario's largest provider of oral health care services to the residents of long-term care and retirement homes, dedicated to delivering exceptional care to our patients across the Greater Toronto Area. Our team is committed to excellence and compassion, ensuring that every patient receives the highest standard of dental...