Customer Service and Order Entry

**_Get to Know Us:_**
Since 1983, Sun Glow Window Covering Products of Canada Ltd. has specialized in the development, production, installation, servicing, and distribution of custom window treatments. We are a Canadian manufacturer committed to superior workmanship and technical expertise. Sun Glow’s success is based on extraordinary, personalized service provided by our experienced, dedicated staff. We partner with our dealer network and consult directly with architectural and
At Sun Glow, we are passionate about sourcing and developing products that have environmentally responsible properties and are of exceptional quality and innovation. We operate on the cutting edge with the latest manufacturing and product automation technologies with a strong desire to increase value to our clients.

**Our Culture**:
Our people are the backbone of Sun Glow Window Covering Products of Canada Ltd. We consider our team members to be our most valuable asset and we encourage everyone to think and act like entrepreneurs. We value diversity and equity and are committed to the inclusion of all individuals.
At Sun Glow Window Covering Products of Canada Ltd., we value success and pride ourselves on our integrity.
Give us your best and we’ll give you ours

**_The Role:_**
As the Customer Service Support/Order Entry, you will be responsible for providing outstanding customer service with client issues and concerns. You will also be responsible for answering questions with respect to pricing, products, and the status of orders. You will be recording all concerns into our customer relationship database so that we can continuously improve. You will also be providing accurate data entry skills as you enter customer orders into our order management system, send sales order confirmations, and follow-up on any missing information for the orders.
You will report to the management and production team about client relations and complete additional tasks as requested.
- **The Rock Star**:_
That’s you You have a minimum of two years of customer service or office administration in the manufacturing industry. You have a strong attention to detail with a high level of computer literacy and the ability to learn and adapt to new software.
You possess the ability to work in a team environment and have a great work ethic. You demonstrate excellent interpersonal communication abilities with your effective written, listening, and organizational skills. You are not afraid to address difficult issues to improve performance while you establish work priorities and ensure deadlines are met. With your passion for helping customers with a demonstrated ability to listen and be proactive in resolving concerns, this job is perfect for you

**_What We Offer_**
Pay increases are always considered after the probationary period.
This is a full-time, permanent position based in beautiful East York, Ontario. You’ll enjoy significant growth in both responsibility and total rewards. You’ll work 8-hour days within standard business hours in this entrepreneurial role.
You will get the chance to be trained and work for a burgeoning company that is continuously growing and expanding.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- York, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location